Holiday Inn Express & Suites Dallas East-Fair Park an IHG Hotel Guest Reviews
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6.2 miles from Dallas centre |
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Roger, Ball LA Mon, 5 August 2013
Everything was great, no problems at all.
Frank, San Antonio, visiting Dos Equis Pavilion Sun, 4 August 2013
Liked: Everyone on the staff was so friendly. Amazing and thanks.
Nancy S, Marble Falls Sun, 22 April 2012
When I arrived they were having a problem with the room key/card and were having to escort everyone to their rooms. The young lady at the desk was able to maintain a professional attitude through the whole thing. When I returned later the problem had been resolved. The rooms and service were wonderful. Very close to concert I was attending and easy to get to and from. Breakfast was more than what I expected.
Liked: Service and attitude of employees.
Disliked: None
Maresha Mon, 27 January 2025
very disappointing
Liked: It was spacious
Disliked: There were bed bugs in one of the beds, and they didn't do anything about it... We had to strip the bed ourselves and went to Walmart to buy some bug spray. Then at checkout, the receptionist stole my cash deposit.. she said that it wasn't taken from my credit card but I had added an extended checkout fee and that is what was originally removed.
Antonio Mon, 27 January 2025
Passable
Janetra Sun, 26 January 2025
Very good
Vanessa Wed, 22 January 2025
Exceptional
Liked: Superior customer service Great parking lot lighting
Disliked: N/A
Sharmin Mon, 20 January 2025
I won't recommend this property....
Liked: Breakfast was ok. Beds were comfortable.
Disliked: The pool and hot tub were ice cold. When we asked about the hot tub, they said it was a spa tub so it was supposed to be cold.
Sophia Sun, 19 January 2025
Exceptional
Sophia Sun, 19 January 2025
Exceptional
Kellye Mon, 13 January 2025
Pleasant
Liked: The staff was very nice.
Disliked: I saw a roach in the bathroom
Sherry Thu, 9 January 2025
Good for a night but...
Liked: The location was great, close to shopping and restaurants. Our room was ok. It was clean and in a safe area. The beds were not very comfortable and our toilet didn’t flush completely. The coffee in the lobby was stone cold later in the day and the pool area was below 60 degrees. It looks like there is a hot tub in the pool area when you view their pictures but that too is stone cold despite there being a sign on the wall warning you of the hot temperatures. The front desk called it a spa pool when i asked how to turn on the heat. I have never before seen a bubbling cold spa tub! That was truly disappointing! The breakfast was good and the staff were nice.
Disliked: The cold spa tub, cold coffee in the lobby, uncomfortable bed
Paniz Sun, 5 January 2025
Not clean
Liked: receptionist was friendly
Disliked: toilet was dirty when we were arrived,second day I found a dirty spot in my pillow 🤢