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Holiday Inn Express & Suites Cross Lanes

eef - (888) 420-1644
Holiday Inn Express & Suites Cross Lanes, 410 New Goff Mountain Road, Cross Lanes, WV -(888) 420-1644
Area: Cross Lanes
(Map)
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (493 Ratings)
0.7 miles from Cross Lanes centre
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Hotel Description
Located within 6 miles of Dunbar Village Shopping Center and 6.5 miles of Dunbar Park, Holiday Inn Express & Suites Cross Lanes by IHG provides rooms in Cross Lanes. With a fitness center, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features an indoor pool and a 24-hour front desk. At the hotel, every room comes with a desk. Guest rooms at Holiday Inn Express & Suites Cross Lanes by IHG are equipped with a seating area and a flat-screen TV with cable channels. Guests at the accommodation can enjoy a continental breakfast. A business center and vending machines with snacks and drinks are available on site at Holiday Inn Express & Suites Cross Lanes by IHG. South Charleston Museum is 9.3 miles from the hotel, while Charleston Civic Center is 11 miles away. Yeager Airport is 14 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Casino
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` shared bathroom
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` seating area
` vending machine
` telephone
` alarm clock
` Designated Smoking Area
` Fireplace
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Restaurant(s)
` Closet
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Linens
` Carpeting
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Grocery delivery
` Contactless check-in/out
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` Tour services
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Clothes drying rack
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)
` Xerox/fax in business center
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Holiday Inn Express & Suites Cross Lanes Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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5

Exceptional - 5.0 out of 5

Vincent Tue, 22 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Amy Sat, 12 April 2025

Very comfortable

Liked: Clean,staff very nice

4

Very Good - 4.0 out of 5

Jennifer Thu, 10 April 2025

Very good

5

Exceptional - 5.0 out of 5

Elizabeth Wed, 9 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Jonathan Sat, 5 April 2025

Exceptional

Liked: The breakfast was great!

1.5

Poor - 1.5 out of 5

Marie Thu, 3 April 2025

Would not recommend.

Liked: Breakfast and kitchen staff were great (I left a generous tip.)Desk staff were great.Bed was comfortable.
Disliked: The grounds were filthy-littered with garbage.The room had a clogged/slow draining sink.The room was dated.The route to the hotel was absolutely horrible - garbage lined.I did not feel safe.....

4

Very Good - 4.0 out of 5

Bryan Tue, 1 April 2025

The stay was amazing.

Liked: The location
Disliked: It met all my needs

3.5

Good - 3.5 out of 5

Kristina Sun, 30 March 2025

Good

Liked: Hotel was okay. Pool area needs work. Pool was slimy, floors were super slick, saw a kid wipe out while there. Also a lot of ants crawling on wall. The room was okay, some crumbs on floor. I will say the breakfast was great, plenty of options and attendant was helpful and friendly. Hotel is overpriced.

4

Very Good - 4.0 out of 5

Maggie Mon, 24 March 2025

Very good

3

Pleasant - 3.0 out of 5

Lula Fri, 21 March 2025

Hated no swimming which was...

Liked: We came there with our grandchildren to shop and enjoy a few days out. We chose this hotel for the swimming pool. It was awful the water was ABSOLUTELY FREEZING!! Just disappointed in that.
Disliked: Staff friendly, clean rooms, excellent breakfast.

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Holiday Inn Express & Suites Cross Lanes 410 New Goff Mountain Road, Cross Lanes, WV
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