Exceptional

Exceptional

Fair

Liked: Nothing
Disliked: Was not what I expected. Disappointing

Superb

Liked: The rooms very confortables
Disliked: The bath tub looked dirty

Very good

Bad

Dales advertising

Liked: I booked a suite with two rooms and that what I paid for. I was given a 2queen bedroom instead. When I went to go tell them they said that wasn’t something they had even thought I showed them the pic of the room I booked staff was very rude gave attitude. I couldn’t get a refund so I had no other choice but to stay they couldn’t even offer me the $159 like it showed for a 2queen bed instead I paid $215 and it wasn’t even a suite!!!! Very disappointed never will I use this hotel again

Home away from home

Liked: The staff was professional and hospitable. The room and bathroom was exceptionally clean. The white bedding was immaculate so were their towels. The beds super comfortable like sleeping on a cloud. The pillows also on point with 4 available per bed. You had the option of a perfectly firm pillow or a softer one! The room also had a keurig with coffee or tea, micro & mini fridge. The pool and hot tub was clean. I was also very pleased with the breakfast options. The food was hot and well stocked with plenty of eggs, bacon and sausage patties or links. They also had cereal, pastries, bagels, bread options, juice, milk and tea/coffee. The coffee was amazing! The grounds were well kept and the parking lot was lit. Staff went above and beyond each time we needed something!
Disliked: We arrived at 5 pm and our room was not ready. The pool was not heated.

Our room was not ready...

Liked: It was close to our event
Disliked: Our room was not ready on time. The floors were sticky, there was trash In/around the elevator. Our room was dirty, there was hair on the bathroom counter and floor, toothpaste on the bathroom counter, trash in between the beds, finger prints on the bathroom door.