Exceptional

Exceptional

Liked: Hotel is near everything
Disliked: Only two floors

Staff needs to learn how...

Liked: Property was comfortable, convenient and while located pool was wonderful
Disliked: Staff charged me twice. I went through Booking.com and then when I checked in at the hotel, they charged me again therefore holding up a little over $1000 for the weekend., I booked two rooms and they made my second room put a card on file which was not even their reservation. It was mine. I’ll probably never stay there again.

Passable

Liked: The room was okay. The bed was comfortable.
Disliked: I had booked the hotel specifically for the hottub. I had seen the pictures of your hottub on the website. So, I specifically changed my reservation from a less expensive hotel with a working hottub, to your more expensive hotel. Only to find out when I checked in, that your hottub was not working. As you can tell, I was extremely disappointed. You might consider putting that information on your website. I did notice other hotels did, and I was able to avoid choosing them.

Superb

Wonderful place to unwind for...

Liked: It was quiet and hotel was clean. Had a big breakfast and friendly staff. The pool felt great. Restaraunts and stores are close by within walking distance.
Disliked: The hot tub was out of order so it kinda bummed me out. No bathtub in actual bathroom. I was hoping to relax in some hot water!

Pleasant

Phenomenal

Liked: The vibe
Disliked: GPS directions provided by booking.com

Very good