Exceptional

Very good

Exceptional

Poor

Liked: Breakfast was good
Disliked: The Hotel didnt refund the deposit, although everything was fine. They even told me they did, but I did not received it.

Clean, Friendly and Convenient

Liked: Cleanliness, Friendly & Accommodating Staff, Little store area is well stocked.Can walk to restaurants and shopping, Fitness room and equipment (functional training machine), Quiet rooms available.
Disliked: Only three things: 1)Outside designated smoking area is too close to the front door. 2)When Housekeeping is requested, it could be more efficient - ie: coffee pod replacement (pay attention to what was used and replace those items), room refresh should feel refreshed: Wipe off surfaces, check for spills in and around microwave & coffee area, vacuum, etc. i realize its a big job and I tip well for good service (I hope others do the same!).3)The breakfast is standard hotel food - OK in a pinch but not very tasty. I would love it if they had local fruit and berries (I bring my own). Chico is in the center of excellent seasonal mandarin oranges (the best), peaches and other stone fruits, honey, nuts, etc, why not make a point of using locally sourced seasonal food?

Staff was attentive, friendly and...

Liked: Clean and friendly staff
Disliked: Nothing

Very good

Overall of my stay was...

Liked: The staff from the hotel were very attentive. Check-in was fast and easy I like the breakfast they provided once of the best breakfast around Chico Hotels.
Disliked: Just one thing I didn’t like the bed sheets were dirty Pillow sheet had blood stains Seems like the bed sheets were not even change found some hairs once we undo the bed.

Exceptional