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Holiday Inn Express & Suites Chicago West - St Charles eef - (888) 608-6346
Holiday Inn Express & Suites Chicago West - St Charles, 155 38th Avenue, Saint Charles, IL -(888) 608-6346
Area: Saint Charles
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4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (424 Ratings)
2.3 miles from Saint Charles centre
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Hotel Description
Located in Saint Charles, 7 miles from Batavia Depot Museum, Holiday Inn Express and Suites Chicago West - St Charles by IHG has accommodations with a fitness center, free private parking and a shared lounge. With free WiFi, this 2-star hotel offers a 24-hour front desk and a business center. The hotel provides an indoor pool and luggage storage space. At the hotel, the rooms are equipped with a closet and a flat-screen TV. All rooms at Holiday Inn Express and Suites Chicago West - St Charles by IHG feature air conditioning and a desk. Dupage County Historical Museum is 11 miles from the accommodation, while Raging Buffalo Snowboard Ski Park is 18 miles from the property. Chicago O'Hare International Airport is 24 miles away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` telephone
` kitchenware
` Designated Smoking Area
` Free Wi-Fi
` Hair/Beauty Salon
` Daily Housekeeping
` English
` Hindi
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tennis court & equipment
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Airport shuttle (charges may apply)
` Xerox/fax in business center

Holiday Inn Express & Suites Chicago West - St Charles Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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5

Exceptional - 5.0 out of 5

Cindy W, Forest Park Illinois Mon, 26 March 2012

Even though I stayed only one night it was very pleasant. The staff was very efficient; room was clean. It was a very pleasant experience.

Liked: Staff was very helpful and courteous. Check in was fast.
Disliked: Don't have anything bad to say.

4.5

Wonderful - 4.5 out of 5

Victoria Tue, 4 February 2025

Would highly recommend.

Liked: Staff was courteous, kind and helpful. Room was clean and beds comfortable. Breakfast was a surprise and high quality.
Disliked: Nothing

1.5

Poor - 1.5 out of 5

Tanya Tue, 4 February 2025

Disappointing stay

Liked: My husband was the only one that ate the breakfast during our stay. He was pleased with it for the most part.
Disliked: We did not like that an exit door next to our room was constantly being slammed open and shut. It was very hard to get a good rest. I sleep with earplugs and that didn’t even drown out the noise. I did make the front desk aware, but was only given an apology. We were told some magnetic piece was missing and that’s why it was doing that. We also didn’t like the fire alarm going off during our stay…and when we arrived the elevators were not working. They were having technical issues I guess. We did not like that there was not a hot tub available. The pool also didn’t seem very clean to be honest. The bed was comfortable, but the pillows were not. We also had an issue where we found a dirty washcloth mixed in with the clean towels. Unfortunately, we didn’t find that till the end of our stay

5

Exceptional - 5.0 out of 5

Franco Fri, 31 January 2025

Exceptional

4

Very Good - 4.0 out of 5

Jennifer Mon, 27 January 2025

Very good

4

Very Good - 4.0 out of 5

David Sun, 12 January 2025

Very good

4.5

Wonderful - 4.5 out of 5

Chris Sun, 12 January 2025

Superb

Disliked: Not know bout the 100 dollar security deposit

5

Exceptional - 5.0 out of 5

Arthur Sat, 11 January 2025

Exceptional

5

Exceptional - 5.0 out of 5

Huerta Thu, 2 January 2025

Exceptional

2

Disappointing - 2.0 out of 5

Brian Thu, 19 December 2024

Disappointing

Disliked: Poor renovation. Bathroom was falling apart.

5

Exceptional - 5.0 out of 5

Vanisha Sun, 8 December 2024

Exceptional

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Holiday Inn Express & Suites Chicago West - St Charles 155 38th Avenue, Saint Charles, IL