Holiday Inn Express & Suites Chicago West - St Charles Guest Reviews
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2.3 miles from Saint Charles centre |
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Cindy W, Forest Park Illinois Mon, 26 March 2012
Even though I stayed only one night it was very pleasant. The staff was very efficient; room was clean. It was a very pleasant experience.
Liked: Staff was very helpful and courteous. Check in was fast.
Disliked: Don't have anything bad to say.
Victoria Tue, 4 February 2025
Would highly recommend.
Liked: Staff was courteous, kind and helpful. Room was clean and beds comfortable. Breakfast was a surprise and high quality.
Disliked: Nothing
Tanya Tue, 4 February 2025
Disappointing stay
Liked: My husband was the only one that ate the breakfast during our stay. He was pleased with it for the most part.
Disliked: We did not like that an exit door next to our room was constantly being slammed open and shut. It was very hard to get a good rest. I sleep with earplugs and that didn’t even drown out the noise. I did make the front desk aware, but was only given an apology. We were told some magnetic piece was missing and that’s why it was doing that. We also didn’t like the fire alarm going off during our stay…and when we arrived the elevators were not working. They were having technical issues I guess. We did not like that there was not a hot tub available. The pool also didn’t seem very clean to be honest. The bed was comfortable, but the pillows were not. We also had an issue where we found a dirty washcloth mixed in with the clean towels. Unfortunately, we didn’t find that till the end of our stay
Franco Fri, 31 January 2025
Exceptional
Jennifer Mon, 27 January 2025
Very good
David Sun, 12 January 2025
Very good
Chris Sun, 12 January 2025
Superb
Disliked: Not know bout the 100 dollar security deposit
Arthur Sat, 11 January 2025
Exceptional
Huerta Thu, 2 January 2025
Exceptional
Brian Thu, 19 December 2024
Disappointing
Disliked: Poor renovation. Bathroom was falling apart.
Vanisha Sun, 8 December 2024
Exceptional