Holiday Inn Express & Suites Chicago West-Roselle Guest Reviews
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2.8 miles from Roselle centre |
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Phaedra, Ashkum, visiting Wintrust Field Mon, 10 August 2020
Staff was wonderfully accommodating as we needed an extremely late check-in, and a very late check-out. Very helpful and friendly! Isreal was the desk clerk on duty and he was an excellent host. He took exceptional care of us, and always had a smile for us even if we were being a bit needy. Thanks Isreal!
Kent Thu, 3 April 2025
Superb
Vesna Wed, 26 March 2025
Very good
Liked: Rooms were nice and clean w good breakfast
Disliked: Pool area was cold and pool was not clean. I was disappointed that hot tub was closed. One of the reasons I chose this hotel was because of hut tub. It would be nice to know ahead of booking
Ramesh Tue, 25 March 2025
Good stay but they over...
Liked: Everything was ok with few minor issues on check out which has still not resolved by the property manager.
Disliked: On check out the staff charged me extra and I questioned this and then he confirmed that they had made a mistake and would refund the difference and e mail me when this was processed but I have still had no confirmation or reply from this property or anyone. I would like your assistance to resolve this incorrect amount charged to my credit card.
Alexis Mon, 24 March 2025
Good
Aaron Sun, 23 March 2025
Very good
Disliked: We had ants in our room.
Natalie Wed, 12 March 2025
It was nice and friendly...
Liked: I like that the front desk was friendly
Disliked: I didn't like that when looking for a hotel I made sure it had a pool and hot tub. The hot tub was out and didn't get any discount for not being able to use all of the facilities I paid for.
Sagno Tue, 11 March 2025
Exceptional
Magali Sat, 1 March 2025
Pleasant
Liked: Very clean
Disliked: The staff are so rude
Tatianna Tue, 18 February 2025
Bad
Magali Mon, 17 February 2025
Good