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AustraliaHoliday Inn Express & Suites Charlotte Arpt-Belmont an IHG Hotel Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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| 1.5 miles from Belmont centre |
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Kimble Sun, 20 April 2025
Exceptional
Liked: clean and organized
Kimberly Fri, 18 April 2025
Very comfortable
Liked: Leanne at the front desk was so nice and helpful and even recommended a great restaurant for me and my mom. The room was super clean the shower was nice and clean and roomy. The bed was the most comfortable and the sheets were like velvet. Breakfast was amazing they even had bacon available.
David Sat, 12 April 2025
Pleasent
Jackson Wed, 2 April 2025
Very good
Paula Thu, 20 March 2025
Exceptional
Autumn Sun, 16 March 2025
Very good
Sherri Mon, 3 March 2025
Excellent
Liked: Staff was very friendly and helpful!
Nikkia Mon, 24 February 2025
Very good
Chasity Wed, 5 February 2025
Exceptional
Mary Mon, 13 January 2025
What stay? I was scammed...
Liked: Yvette, desk clerk, was SUPER NICE, but could not refund my money with THEIR ERROR. It was NOT her personal fault but CRAZY COMPANY RULE! Yvette did apologize a thousand times…Bless.
Disliked: After I had paid for the room online $207, and had gone to pick up my key, they told me they couldn’t accept a prepaid card (although I had used one there several times like always when I am traveling). Again, card swiped, money off card, NO ROOM, no additional money on the card. Then, I asked since I have no room, no key, no money, it’s after midnight, what do I do? Response: It will go back on your card in 3 to 5 business days. I explained this is absolutely NOT acceptable. Needless to say, I got NO ROOM, NO REFUND! I was given management information on a piece of paper, but they could not be reached. THIS IS ABSOLUTELY HORRIBLE!!!
