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AustraliaHoliday Inn Express & Suites BROOKSHIRE - KATY FREEWAY Guest Reviews
Overall Average Score:
Good (3.95 out of 5)
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| 0.6 miles from Brookshire centre |
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Marissa Wed, 25 December 2024
Good
Liked: Nothing fancy about this property. It is right off the frontage road so it was convenient.
Disliked: The hallways smelled horrible.
Dana Wed, 25 December 2024
Very good
Larry Wed, 4 December 2024
Very good
Liked: This hotel is a good value and clean.
Disliked: It is a little tricky to get to.
Mauro Sat, 30 November 2024
God place for price
Liked: Good staff
Disliked: Bathroom sink was clogged
Kim Mon, 4 November 2024
Exceptional
Liked: The location was perfect for where we needed to be. Convenient and easy to get to. The beds were VERY comfortable, and the staff were AMAZING!! EVERYONE WAS SO VERY FRIENDLY AND WELCOMING!!
Disliked: Nothing! My family has ZERO complaints.
Tammy Sat, 2 November 2024
Exceptional
Liked: The bed was super comfortable
Christlyn Fri, 23 August 2024
Great customer experience!
Liked: Comfortable and great staff!
Jasmine Mon, 19 August 2024
Staff were unfriendly and very...
Liked: It was okay
Sara Sat, 10 August 2024
Exceptional
Johnson Sun, 4 August 2024
"Let somebody else fix it"
Liked: Good AC and comfortable bed. It was close to my destination. That's about it. Otherwise I'm just making stuff up. If I say I liked anything else, I would be lying.
Disliked: Hair in tub. Black mold on ceiling. Hallway floors filthy and stained. Unfinished wall repair in my room. Floors in elevators sticky. Breakfast was cold. Broken pancake maker. Cook didn't speak English. She stayed on her phone and food on buffet ran out causing us to be late for appointments. BAD experience.
