Holiday Inn Express & Suites BRIGHTON SOUTH - US 23, Brighton

Good

Liked: The front desk was great, good breakfast. They did miss cleaning one day and the elevator was broken for two days.

Pleasant

Liked: Breakfast was OK
Disliked: 1. We stayed two nights. The first night (Saturday), there were a group of youngers lived upstairs and seemed they were having a party in their room and unstoppable even we had called to complain.2. Rooms face the highway were quite noisy.

Exceptional

Superb

Liked: The soap and lotion in dispenser.Bed was comfortable.
Disliked: Breakfast was not available before 7 am on Saturday.I thought it had a hot tub but it didn’t.

Bar your door

Liked: The guy who checked ys in was great!! Very accommodating and even gave us a later check out time to help us out
Disliked: The housekeeping guy came to our room to clean, I told him we had a later check out time, he tells me he doesn't speak English: rare since he's working in customer services. After he left I put the card on the door. A half an hour goes by and my girls are changing and the same housekeeping guy cards himself into my room!!! What the heck! I did not get his name because of the " no English " but his two front teeth are gold crowned. We got out of your place shortly after that. I did mention this to the guy when I checked out.If you staff people who don't speak English, do they read English and understand numbers? Don't think I'll be back anytime soon.

I will definitely b staying...

Liked: Everything it was very clean. The staff were very nice expecially the lady that checked me in. The breakfast was good. The pool was clean and clear.
Disliked: I really don’t find anything wrong with the property

Mostly great!

Liked: The rooms were nice, pool was nice, and continental breakfast was GREAT! Perfect location for us going to the UM game.
Disliked: Had 2 rooms. One family member is "420 friendly" but very respectful of standard hotel rules (smokes outside). Apparently there was a smell in their room, however, that led to a $250 "smoking charge" that they wouldn't reverse when I called to find out what the charge was. They could've addressed it with us when we were there and perhaps had a grown-up conversation. Just a disappointment on an otherwise fun stay.