Holiday Inn Express & Suites - Austin - Manor an IHG Hotel Guest Reviews
Write a review
1.2 miles from Manor centre |
Write a review
Elizabeth Sun, 3 November 2024
Exceptional
Hector Mon, 21 October 2024
Exceptional
Ana Wed, 16 October 2024
Exceptional
Daniel Thu, 10 October 2024
Very good
Cherlon Mon, 7 October 2024
Great Sleep.
Liked: I had several GREAT nights of sleep. I even looked up how to buy the comforter and pillows for home. Way to expensive for me but wow. Phenomenal
Disliked: I really wish they would offer real eggs and better sausage. My only complaint is the breakfast. I can't eat those eggs..yuck
Leão Sun, 6 October 2024
Superb
Liked: Super clean and the breakfast was super good as well
Disliked: Quiet far from civilization, but I think that's texas right?
John Thu, 12 September 2024
Exceptional
John Sat, 7 September 2024
Other than the booking issue...
Liked: Our company frequently books with you almost weekly. Location is great. Rooms are comfortable for our staff.
Disliked: Normally booking is pretty easy and staff is very hospitable, but when I called to book over the phone I received a lot of push back, attitude, and unprofessionalism. Our employee had stayed there for weeks/ months now and I myself had communicated with the general manager and submitted a form to put my card on file and mentioned that to the front desk and she gave me attitude and stated " Well I don't have that" and " Well you gave it to her not me and guess what she's not here." I was told that it would be easier to book if I submitted the company card information but it was harder. She'd place me on really long holds and tend to other guests instead. I had to call twice. The second time was after hours and I had no access to the card information in my corporate office, because the manager called to mention an error in reservation. I understand having a bad day, but being unhospitable to frequent paying customers doesn't seem fair. To avoid it I just book our employee's room through third party websites.
Antony Wed, 28 August 2024
Booked and paid for 4...
Liked: Booked and paid for 4 people and the property refused the 4th person to stay. Need reimbursement
Disliked: Booked and paid for 4 people and the property refused the 4th person to stay. Need reimbursement
Salazar Sun, 25 August 2024
Pleasant