Holiday Inn Express Southampton - M27 J7, Eastleigh

Liked: Friendly staff; easy to park; made to feel welcome; nice rooms; good breakfast.
Disliked: None.

Booked a double bed room - had double bed and sofa bed made up so no room to move. They did take it down eventually. Breakfast was called an economical breakfast as they were busy - no fried eggs! Premier Inn is much much better value. Was horrendous - Â£250 just to sleep. Never again.

Liked: Nothing.
Disliked: Breakfast the room.

Very good

Very good!

Liked: Excellent, plenty of choice on the menu. Thank you
Disliked: Location was not close to the port at Southampton as illustrated online.

Good value for money, restaurant...

Liked: A wide choice and helpful staff.
Disliked: I would have liked a stool in the bathroom by the washbasin.

Superb

Great comfortable room for a...

Liked: Comfortable good size room and bed, well priced. Convenient for a stopover from the Portsmouth ferry, just off the motorway. Very professional polite staff and efficient reception which gave the hotel a more luxury feel. Lovely breakfast included in the price with heaps of choice. Kettle and drinks provided in the room, which was very welcome. It was nice to have a sofa too as somewhere to put my stuff. Plenty of free parking.
Disliked: The colours of the room were very bright and a bit 'in your face' - I'd have preferred either all one colour in different shades, or more muted colours - maybe lose the bright red.

Good overnight stay for cruise...

Liked: Facilities were good and located well for the cruise terminal.
Disliked: Carpets are very dirty, needs a bit of a clean upIn places.

Exceptional

Good for a short stay

Liked: Usual HIE standard
Disliked: Location next to stadium

Poor and disappointing.

Liked: The location and the staff friendliness was good. Car parking no issues plenty of places.
Disliked: The bed was small double. The bed was very uncomfortable for both of us, which was a real surprise as we have stayed at this particular Holiday in express several times and normally we have a larger bed and never suffered with any mattress problems before.The second day of the stay we had one of the bath towels removed which we did not realise until the morning during shower time.Also the light over the mirror did not work and no one was sent to fix it which meant it was very dark outside of the bathroom /wardrobe tried to use the light from the bathroom but we were standing in the way of the light when trying to use the mirror.