Holiday Inn Express Rochester-Victor Guest Reviews
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2.7 miles from Victor centre |
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Sung Thu, 14 November 2024
Poor
Liked: Location
Disliked: Floor was unclean Curtain was torn , blinders was broken
Michael Fri, 8 November 2024
The stay was good and...
Liked: Breakfast was good and location was good.
Disliked: The heater in our room stopped working over night so it was very cold the next morning.
Perez Sun, 27 October 2024
Breakfast and the rest were...
Liked: It was clean.
Disliked: Nothing at all.
Danie Wed, 23 October 2024
Very good
Sullivan Mon, 7 October 2024
Exceptional
Maria Mon, 30 September 2024
I should’ve brought my business...
Liked: Location was good
Disliked: Doors do not close or open properly (fire and safety hazard) and the staff choose not to do anything about it. Their repeated response: ‘Sorry ma’am, there is nothing I can do about your stay’. If you’re looking for customer service, do not stay here. They do not put guests first.
Corrina Sun, 22 September 2024
Horrible hotel!!!!!
Liked: Would never recommend or stay in this hotel again.
Disliked: My door to my room was broken the top hinge was falling off preventing the door from closing. When I contacted the front desk I was given excuses and told there is nothing they can do. My rate for one night in a room I couldn't shut the door on is $341!! In addition the hotel is hosting a school bus full of drunk women that are screaming down the hallways and in the parking lot at midnight. The room smells like wet dog and cigarettes. There is no sleep happening here! The front desk staff were completely rude and now I am going through booking.com for a resolution.
Melody Sat, 14 September 2024
Ok stay if you just...
Liked: Room and bed were clean and comfortable. Bathroom was clean. Check in was quick.
Disliked: No staff at the front desk. Alcohol in the fridge was accessible to kids Breakfast was gross. Uncooked sausage and sausage gravy were the protein options.
Michelle Mon, 9 September 2024
Great hotel, great staff, great...
Liked: Everything about our stay was great. The staff, location, the room and the price.
Disliked: There was nothing that I would say I disliked. I liked everything about our stay. I would only say that I was looking forward to the bed being as comfy as the beds at the Holiday Inn in Webster but they weren’t. They weren’t uncomfortable though. They were still pretty good beds. I have no complaints about anything hung with our stay.
David Thu, 5 September 2024
Good stay, fine for coming...
Liked: The front desk as well as the person helping with the breakfast were very friendly and helpful.
Disliked: I have traveled this area for years and thought the cost of the room was high for the level of room we received.The room was clean but smelled a little musty.