Holiday Inn Express Richmond-Brandermill-Hull Street Guest Reviews
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8.6 miles from Midlothian centre |
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Deborah Mon, 11 November 2024
Disappointed would be the summary...
Liked: The location was convenient.
Disliked: We were in a room that had a foul smell as we entered. The carpet was old and dirty. There were renovations going on with ceiling tiles missing in the hallway. We were only there for one night so we didn’t have time to move.
Windell Wed, 9 October 2024
Exceptional
Jonathan Mon, 7 October 2024
The price i was given...
Liked: It was clean!
Dexter Mon, 7 October 2024
Second stay
Liked: Convenience
Disliked: All was well but only 1ice mchn was worrking
Salonda Fri, 13 September 2024
Stay was overall great. My...
Liked: Area
Disliked: Room is not updated.
Kirsten Mon, 9 September 2024
Very good
French Sun, 8 September 2024
This property served its purpose...
Liked: Workout room was splendid. THANK YOU for providing towels. But the cups stuck together and not easy to separate for drinking water. The Elevator is EXTREMELY SLOW, but it did its job despite the snail pace.Breakfast has plenty of variety. It was scrumptious!!The hotel staff are extremely courteous and nice. The one lady maintained extreme control when learning the first-floor pipe busted. What a mess that was, but by the time we cam back that evening, fans were blowing to dry the carpet. JOB WELL DONE!
Disliked: I didn't like that the beds in Room 321 were incredibly TOO SOFT. Did not sleep comfortably.We did NOT enjoy the DIRECT TV going out in our room either but felt a little bit better that the one in the lobby/breakfast area was out as well. PLEASE GET RID OF SATELLITE TELEVSION.Ice machine on the 3rd floor didn't work, so I went to the 2nd floor.And when we changed rooms to Room 413, housekeeping didn't make up our bed.
Michael Tue, 3 September 2024
Will be staying again
Liked: Convenient, quiet, very comfortable bed and breakfast was outstanding.
Robert Sat, 31 August 2024
Nice visit
Liked: The staff was very courteous and accommodating. Other than minor housekeeping issues (tissues ran out) the room was comfortable. The charge rate was actually lower than quoted!
Sydnor Wed, 7 August 2024
Exceptional