Holiday Inn Express Poughkeepsie, Poughkeepsie

I travel numerous times and I have to say, this place blew me away. I can't stop talking about the staff. They were very profesional and knowledgable. The location was perfect. I had my choice of restaurants and the staff was very helpful with those choices. I left my suitcase behind and did not diccover this until I was home. I immediately called the hotel and Julie, the same staff member that checked me in, answered the phone and immediately told me not to worry, that she would find it and send it back. In five minutes she called back and she had the luggage. She also sent me a link to UPS for me to obtain a label. I did and I sent it to her. She had my luggage on the UPS truck the same day. I can't explain how great she really is. Thank you Julia for all you do. Ken - a very happy customer!

Liked: The staff led by Julie Gonzalez were exceptional in all facets.
Disliked: None.

Stayed at this hotel for a concert downtown. Being thàt the downtown area is really dumpy, I would definitely recommend staying a few miles out. This hotel and location are great. When a taxi service blew off our reservation (made by Holiday Inn front desk), a front staff member jumped to our aid and drove us to the Mid Hudson Civic Center himself. That was really awesome. The room was nice, quiet and clean. Although it was a Tuesday to Wednesday stay. Overall good location and would stày again! Thanks.

Liked: Decent location; clean; quiet; breakfast.

Liked: Staff very helpful and room clean.
Disliked: Nothing comes to mind...

Enjoyed the quiet & clean...

Liked: Breakfast was quite good. Varied menu - many options. Especially liked the white egg veggie omelette as an option. Room was comfortable and quiet. There were some nice amenities (e.g. free bottles of water - small Dove soap bars.) Liked the set up of the room with a space for a couch and table. Staff was welcoming and cordial. The location was good for us - just a few miles from the event.
Disliked: The mattress was a bit hard and the pillows were too big. It would have been helpful to have a list of the TV channels.

Exceptional

Very good

Great stay.

Liked: The property was nice and the location was great.Seidy at the front desk was excellent. Great customer service. Will definitely come back.

Good

Liked: Enjoyed the breakfast. Pancakes were delicious. The staff was polite and helpful.
Disliked: Nothing

Superb

Super clean place.

Liked: Amazingly clean place . Big shower . It was snowing that night and after the management meeting we had to drive back to Maryland. But because of the snow we decided to book a hotel room at this place and we were very very happy.
Disliked: Not a thing. Everything was awesome.