Holiday Inn Express Portland Se - Clackamas Area Guest Reviews
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0.8 miles from Gladstone centre |
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Randy Mon, 10 March 2025
The room was nice but...
Liked: I like the location because it is close to my work.
Disliked: I have stayed here several times and the front desk staff seems disorganized and can be very unprofessional.
Maria Sun, 2 March 2025
Beside the check in the...
Liked: It was clean and room ready on time,
Disliked: It took a long time to check in, the gentleman helping me seemed to be very confused or didn’t know how to do the check in… then the next day when I had already left I got a call from the hotel because the guy had accidentally deleted my credit card so I had to give the lady my credit card number info on the phone… I really hate disclosing that kind of information on the phone.
Lisa Tue, 18 February 2025
Superb
Liked: I really liked the good breakfast and the room was really nice with a walk in shower.
Diane Mon, 17 February 2025
Get better housekeeping staff
Liked: Bed was comfortable, room was clean, big screen tv
Disliked: No hairdryer in the bathroom, noisy people in room next door at 3:30am, room wasn't even ready by 3pm check in, had to wait till after 4pm, then key card didn't work in the door, had ro go back ti the front desk for that, they switched me to a different room, not enough housekeeping staff to clean rooms to be available on time
Gerry Sun, 16 February 2025
Very good
Hart Tue, 11 February 2025
Cut our stay short to...
Liked: The price was good and the staff was friendly,
Disliked: The walk in shower curtain was outside of the shower base and the bathroom and hallway flooded when the shower was used. It was at night when I showered. We are seniors and not able to bend down and clean up the flood. The hotel was manned by only one person and she said she couldn’t leave the front desk to come help or bring towels. At checkout I complained to the manager and she just said, yes, I know about it, I don’t know why the built them that way. Also the hot tub was not working, the keys would not turn on. Also, a police truck was in the parking lot every day with its lights on. It made us uncomfortable and concerned we were I. A high crime hotel.
Tianna Mon, 27 January 2025
Okay but not the best
Liked: Nice room, comfortable beds, close to where I needed to be.
Disliked: I didn’t like that my kids had to be so far away from me. My shower was dirty and the fridge kept me up most the night.
Yvonne Mon, 27 January 2025
Great location and
Liked: Walk in shower, comfortable beds, lighted mirror and coffee bar. We had an exceptional view of the river.Price for the night! Fantastic!
Kinlaw Fri, 24 January 2025
Exceptional
Maria Sun, 12 January 2025
Exceptional
Liked: The property was very clean.
Disliked: When I got in my room the heat had been left on high and the room was very, very hot, the window could not be open so I had to turn on the fan/ac to make it less hot. By the time I went to bed the room was still so warm it was hard to sleep