Exceptional

Disappointing

Liked: Friendly staff
Disliked: Found a dead cockroach about a half hour after we got in. Brought it to staff and wanted to switch rooms but we had already used the bed so stayed in the toom

Exceptional

Very pleasant...would return again

Liked: We took advantage of the included breakfast each morning..it was a great start to our day..many choices, very clean and always hot coffee!..the blonde woman stocking the area deserves recognition!
Disliked: Wouldn't have minded some snacks left out for an afternoon pick me up..had to request housekeeping and fresh towels--we were not aware of the every few days policy.

Clean, comfortable accommodations!

Liked: Our room was completely clean! It didn’t smell like anything at all, which was wonderful! Tub and tile were pristine. It was quiet, and we got a tasty free breakfast.

The bed was comfortable and...

Liked: Breakfast was very good, with freshly scrambled eggs.
Disliked: Fresh hand towels in our room each day. We asked twice for the hair conditioner to be refilled and it was still empty when we left. There are no towel bars at the sink. The TV remote is user hostile.

nice staff

Disliked: noisey AC unit

N/A

Liked: The breakfast was excellent because of the many options. Hot and cold options and more than most hotels I've visited. It was fresh. But the thing that impressed me most and will bring me back next time was the friendliness of the staff. From the manager, Vitaliy (sp?), to Reanna at the front desk, to the kind breakfast ladies, it made me feel like family was visiting. When I commented on this to the manager, he said we really do feel like family and the staff has been there through COVID. That's impressive so keep up the great work!
Disliked: N/A

Our room was perfect for...

Liked: The location was perfect. Rooms were very clean and updated. Breakfast was hot and well stocked.
Disliked: Water bottles not provided in the rooms.