Superb

Liked: Very clean
Disliked: Broken elevator

Exceptional

Expensive and disappointing.

Liked: It seemed clean.
Disliked: Water gushed from the shower onto the floor, I used all the towels to clean it up.I am older and getting the tag onto your app so my vehicle wouldn’t be towed frustrated me and I had to try repeatedly. You could just get the tag number at check in.

Very good

Liked: Location... staff... cleanliness...other facilities
Disliked: Only one lift was workingIntercom not working

Exceptional

Liked: Always great clean close to everything
Disliked: I like everything

They should fix the second...

Liked: Every thing
Disliked: Elevator, because they only had one working, the other one was out of order and it took forever to come down the one that was working, Specially in the morning for breakfast.

Unprofessional staff at desk. Should...

Liked: bed was comfortable
Disliked: unless you literally went into hotel policy- you would not know there was a 26.00 parking fee. One of the Elevators was down so you waited a long time - staff said it was out for over 2 months. The Woman at the desk was completely unhelpful. My husband cut himself on the edge of the counter in the bathroom and needed a bandaid. She literally told us there was no first aid kit, bandaids could be purchased but they were out of stock because nobody ordered them. I went into the kitchen because I saw another staff member and asked her. I told her what the lady at the front said and after speaking to her, she did infact find me a first aid kit! A day later I went to the desk for quarters to do laundry. It’s $4.00 to wash and $4.00 to dry. The same woman once again was very unhelpful. Told me they don’t give her change for the laundry and that I could try the Aloft next door for change. I had to go to 3 different stores to find 8.00 worth of quarters. the phone in the room didn’t work. the coffee pot was broken but maintenance brought me another and the ironing board had 1 leg. 2 days later they brought me another one.

So pleased we stayed here...

Liked: Wonderful selection of all types of foods. Hot items were hot. So many choices. Comfortable seeing area located neat the main lobby. Area clean and organized.
Disliked: Not having to pay for parking on the hotel site.

The room was good.

Liked: The breakfast was terrible! Most of it was unhealthy and not so tasty processed food.
Disliked: The breakfast was really bad. I have never had that bad breakfast on a low budget hotel before!