Holiday Inn Express Orlando - Lake Buena Vista Area Guest Reviews
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Write a review
Gregory Mon, 18 November 2024
Wanted to love it.
Liked: Location was great and the room was pretty clean
Disliked: The beds were awful. We had a room with 2 beds in it and both of them were miserable to lay in which made for a long night. One of the beds basically caved in from being so worn, and the other I could feel the springs. While I liked everything else about the hotel, I wouldn’t be able to go back for that alone. A miserable few nights with an aching back from the lack of support.
Stacie Thu, 14 November 2024
The housekeeping staff lingered right...
Disliked: The rooms were clean but had a musty smell. The bed in the King bed room was comfy
Jacqueline Fri, 8 November 2024
Exceptional
Natalie Sun, 3 November 2024
Exceptional
Khan Sat, 2 November 2024
Good for a short stay,...
Liked: We liked the location of the hotel, and the staffGary at the concierge was super helpful.
Disliked: Dislike:Breakfast is only until 9:30amAfter 3pm/5pm, you'll have to go to the reception if you need anything (towel, toiletries, etc)Breakfast is basic, same everyday, and potatoes are only served on the weekend. So if you are a vegetarian, get used to scrambled eggs and toast everyday. Our room wasn't available on the first day, so we were given a temp room, and had to move the second day....even after we had a confirmed reservation. The room was clean, the facilities are clean as well. The housekeeping doesn't speak English, just make sure you know some words in Spanish. Sheets are changed/rooms vacuumed only after 5 days of stay. I would say this hotel is a good stay for a 1 or 2 nights. Better to avoid if staying for a longer period of time. Beds in our room were uncomfortable.
Alyssa Thu, 31 October 2024
Superb
Liked: How clean the room/bathroom was.
Disliked: No complaints, will stay again.
Michael Thu, 31 October 2024
Very good
Liked: Hotel was very clean and staff most helpful
Melissa Tue, 29 October 2024
Exceptional
Liked: Location to attractions and highways.
Disliked: Paying to park at the hotel.
Alejandro Mon, 28 October 2024
Exceptional
Liked: The hotel is excellent, the room is very comfortable, the breakfast is very good and the location is very good.
Disliked: I didn't like paying extra for parking and that it's not included in the room price.
Medha Mon, 21 October 2024
Would come back here anytime!
Liked: Location is perfectly between Universal & Disney. Nice, clean comfortable hotel. Great to see clean looking carpets and esp linen looked and felt clean. They didn’t have anything hot in vegetarian, so the breakfast staff was very helpful and made us a vegetarian dish. Staff was courteous and helpful. Tip - they have to be told to clean the room.
Disliked: Although they said they would clean every other day, but they didn’t and had to be reminded the next day.