Holiday Inn Express Orange Beach - On The Beach, Orange Beach

Holiday Inn Express Orange Beach - On The Beach Guest Reviews

Overall Average Score:

Very Good (4.5 out of 5)

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Our stay at Holiday Inn was amazing! The staff were extremely nice and breakfast was very good. We would definitely stay there again!

The room was clean and neat. Black out curtains were wonderful. Good view of the gulf/beach. Pretty quiet, really, even for spring break. I will recommend and possibly stay again. I live close by, so we don't 'stay' overnight often. I think I could have gotten an earlier check-in if I had asked. The staff were cordial, pleasant, professional. We had a good stay. Thank you.

Liked: Clean room; comfortable beds even the sleeper/sofa; soft pillows; crisp sheets; shower head.
Disliked: Couldn't check in until 4:00pm.

Superb

It was great

Liked: Everything was nice
Disliked: Nothing

Exceptional

Passable

Exceptional

Supposed to had the romance...

Liked: Accessible to the beach
Disliked: You had to take towels down to the front desk

Nasty. Sorry I didn’t go...

Liked: Breakfast
Disliked: The hotel was dirty and really needed maintenance. The rooms absolutely needed paint And new bedding. The minute you walk through the front door one the lobby I could see this building was not kept up like the other Holiday Inn Express’s I’m used to staying at.

Pros and Cons

Liked: Love the breakfast open hours 6:30-10:00 and the hospitality! Also a HUGE FAN of the 11:00am check out instead of being rushed to get up and out and also late check out option was awesome! My kids really enjoyed the hotel amenities! Very clean and affordable hotel! We will definitely be back!
Disliked: The lady at the desk seemed new and after we checked in she said it was too late to get any towels but it was only like 8pm.. the lady that worked the next morning apologized and said that wasn't correct and informed us we could have towels anytime up to the pool closing time! Also didn't like the NO SMOKING ANYWHERE ON PROPERTY.. maybe make a smoke area outside around pool / lounge area or something.. or a designated area anywhere outside! Hot water was an issue however it was still snow on the ground so we looked over that! Overall was very pleased!