Stayed one night Friday 26th May. Very surprised at how reasonable the rates were. Very clean. Very pleasant staff. Great breakfast. Room good size - no complaints at all!

Liked: Very clean room; big bed; all good!
Disliked: Could not get back into our room once we’d left so had to go back to reception to get the card re-activated. Slightly annoying!

Great hotel and excellent value; easy to access and plenty of parking; ideal when visiting an exhibition or event at Ricoh Arena.

Liked: Great welcome; clean hotel; breakfast is ideal and staff were very helpful.
Disliked: I would prefer a brighter light in the bedroom to read by. Also when you try and sit up in bed the bed moves away from the wall and you have to get out and wedge the wheel with a towel!

Staff were very good and...

Exceptional

Good

I’d love to go for...

Liked: Staff were always friendly and really helpful
Disliked: The light switches in the rooms you had to find out that some of the switches controlled lights that didn’t turn on when flicked on but had to manually turn on the individual lights by using the switches on the actual lamp

Superb

Liked: Friendly staff, clean rooms.

holiday inn stay

Liked: the breakfast was lovely and excellent value, I think a few of the other holiday Inn hotel could learn a lot from this one.
Disliked: one of the bedside lamps didn't work, and there was a stain on the carpet

above average hotel

Liked: staff service. clean room.

Great place to stay.

Liked: Staff were very polite, friendly & helpful.Very clean hotel, great breakfast & service.
Disliked: leaving!

Short break Stay

Liked: The hotel was pleasant and relaxing , lots of choice with food venues around .Staff welcoming and helpful .
Disliked: Nothing everything was up to standard..