Stayed one night Friday 26th May. Very surprised at how reasonable the rates were. Very clean. Very pleasant staff. Great breakfast. Room good size - no complaints at all!

Liked: Very clean room; big bed; all good!
Disliked: Could not get back into our room once we’d left so had to go back to reception to get the card re-activated. Slightly annoying!

Great hotel and excellent value; easy to access and plenty of parking; ideal when visiting an exhibition or event at Ricoh Arena.

Liked: Great welcome; clean hotel; breakfast is ideal and staff were very helpful.
Disliked: I would prefer a brighter light in the bedroom to read by. Also when you try and sit up in bed the bed moves away from the wall and you have to get out and wedge the wheel with a towel!

Pleasant

Liked: Friendly staff, vegan options for breakfast - butter, sausages, jams. Convenient location. Clean rooms with all amenities for a night. Kettle with tea and coffee option was great.
Disliked: I had to ask for a shower gel container to be filled up, it was empty when we arrived. Gluten free options at breakfast - there was only bread. Light by the bed not working. (There seems to be a lot of lights and switches but half of them not working).

Exceptional

Good

Great night away, home from...

Liked: Great breakfast as always, location was ideal too
Disliked: All good

Enjoyed.

Liked: Breakfast was quite adequate.Room was very good.
Disliked: Nothing for the price I paid

Exceptional

Liked: All was good
Disliked: Nothing

Excellent

Liked: 2 excellent rooms on the ground floor - as requested. Staff superb looked after us a treat. Rest was grand, and our aunt was well impressed with the Chrome TV.
Disliked: Thinking back only a minor point (Rm 102) the bath room door grounded out on tiles so could not be fully closed but sufficient space to get in/out of shower,

Very good

Liked: Ease of check in late at night
Disliked: Nothing

Super smashing lovely look what...

Liked: Comfy bed gave a good nights sleep , spotless bathroom, super breakfast
Disliked: Nothing unless you can control the weather as well, lost for anything else to say when there were no problems and you have to write two to three sentences just to satisfy survey ,accept that people have an option themselves when doing a survey in their own time. Enough