Holiday Inn Express Newport Guest Reviews
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Write a review
Christian Thu, 21 November 2024
Great value and ideal for...
Liked: Excellent value with breakfast included. Good sized room with decent furniture and clean. Breakfast was well stocked and decent quality. Car parking was free. Bar available with good range of beer. Ideal location for us having visited Tredegar House before our stay and heading to Cardiff for rugby the following day.
Disliked: Would have liked a bath, very few new motel venues provide them these days - would prefer some rooms to have and others not so people can pick a preference. Not enough tea bags in room. Not much available around the hotel, we drove into Newport for some dinner, there is a new fangled pub next door, but not anything we would want to go to eat there.
Mark Wed, 20 November 2024
Superb
Liked: The location was excellent with easy access to the motorway, city centre, and amenities such as the Garerth Thomas Cycling Centre. Not forgetting the close proximity to Wales' capital city, Cardiff.We we're pleasantly surprised by the breakfast. Slightly limited/basic cooked choice (scrambled egg, bacon, sausage, beans & fried tomato), but far more than the expected continental breakfast. What's more, the food was plentiful, of good quality and cooked well, although it could have been warner.Ample free parking.
Disliked: The only fault, very little/awkward storage for clothes, etc, in our room, although it was spacious. We were there a few days, and there was very limited space to hang clothes, etc, to keep them from creasing.
Delia Wed, 20 November 2024
Hotel just perfect for a...
Liked: Great location, good sized room and a hearty breakfast
Disliked: Nothing
Sheenagh Tue, 19 November 2024
Exceptional service and great facilities....
Liked: The staff were exceptional. Everyone was friendly and helpful. Vicky and Owen who greeted us on arrival went above and beyond to help us when a restaurant cancelled a booking we had made for a large family lunch that day. Owen was determined to find us an alternative which amazingly he did at such short notice! Vicky kept us calm & helped by getting us early check in too. We loved the comfortable beds,great room facilities and lovely breakfast. Can’t recommend highly enough.
Disliked: Maybe a bottle of water in the room would be nice but minor point as readily available in the reception area.
Eginetta Mon, 18 November 2024
Fair
Liked: Accessible to where we were going
Disliked: Parking space ,clean rooms
Gavin Mon, 18 November 2024
Exceptional
Liked: Staff were very friendly and location was very pet friendly
Shannon Mon, 18 November 2024
Exceptional
Liked: Staff are always friendly. Nothing is too much trouble
Disliked: Everything was good.
Clare Mon, 18 November 2024
Overall a very pleasant and...
Liked: Breakfast was lovely hot and fresh and the room was clean and very quiet and comfortable
Disliked: They didn’t provide enough tea and coffee in the room
James Sun, 17 November 2024
Superb
Liked: Vicky, front desk on Friday 15th and Saturday 16th is a huge credit to your company. Such a lovely woman. So helpful, friendly and happy.
Disliked: The bar not being open until 11 a.m haha
Robin Thu, 14 November 2024
Nice hotel shame about the...
Liked: The hotel is very clean and modern looking, plenty of free parking and great location.
Disliked: The noise from the lifts!