Exceptional

Good

Liked: Great location for the metro centre. Lovely breakfast. Good drink selection. Clean rooms

Spoilt by the issues in...

Liked: Convenience for where I needed to go.Lovely clean comfortable beds. We were in a disabled room which really needed 2 bedside tables. There was only a very small one between the beds.The disabled wet-room shower was good Breakfast was very nice with plenty of choice. Car parking was good too. So there were good points but the overall bathroom issues spoilt it for us.
Disliked: The toilet wasn’t working properly so during the night we had to use the public toilets at the end of the corridor which was far from ideal.Although I have previously said the shower was good, the hand rail was very dirty indeed and the seat in the shower was horrible and looks as though it hadn’t been cleaned for months

Would pay extra for the...

Liked: Good location for access to the metro centre
Disliked: Dated, beds uncomfortable and shower tray blocked

Good experience overall

Liked: The room, the heating, the overall experience
Disliked: The breakfast was lacking taste , dry beans, undercooked has browns.

Very good

Could anything be done to...

Liked: Staff friendly and helpful. Breakfast very good for the price.
Disliked: I found the room uncomfortably hot and could not sleep very well, despite the bed being very comfortable.

Very good

Exceptional