Holiday Inn Express Newcastle City Centre Guest Reviews
Write a review
Write a review
Gail H, Scarborough, visiting Utilita Arena Newcastle Sat, 30 May 2015
Clean room; helpful staff; good choice of breakfast and lovely atmosphere all round. Lovely place to stay x
Mountford Tue, 17 December 2024
Superb
Caroline Tue, 17 December 2024
Great location, quiet room and...
Liked: Helpful staff. Quiet room with good facilities.Good range of food and drink for breakfast.
Disliked: The only confusing aspect was the clock on the tv was an hour later than the actual time.I did report it to reception on leaving and they were very helpful.
Susan Tue, 17 December 2024
Exceptional
Liked: Nice location, friendly staff, comfortable beds.
David Mon, 16 December 2024
overnight stay
Liked: just a quick overnight stay, perfect location for the arena & bus station
Frost Mon, 16 December 2024
Poor and very dissapointing.
Liked: Breakfast fruit compote wasn't available the tap for the apple juice wasn't working properly. No attempt from any of the staff to fix it.
Disliked: Given the wrong instructions regarding the time of breakfast. Not told how to operate heating in the room. Not told about things like free toothbrushes toothpaste if you have forgotten them. Bed was itchy as though the covers had not been changed. Dissapointed to be honest. Should be given a free stay due to.the poor service in my opinion felt let down.
Robert Mon, 16 December 2024
Lovely stay
Liked: Staff were lovely
Disliked: N/A
Andy Mon, 16 December 2024
Exceptional
Mrs Mon, 16 December 2024
Superb
Liked: Beds were really comfortable. Everything worked and available.
Disliked: Toilet flush was weak. That's the only thing.
Paul Mon, 16 December 2024
Superb
Liked: Clean & great location
Disliked: Breakfast, very average.
Stacey Mon, 16 December 2024
Exceptional