Nice and helpful staff; clean and modern room

Liked: Great location, clean, spacious
Disliked: Very noisy heating unit in room

Poor

Liked: I enjoy the comfortable beds
Disliked: Food was over cooked

Enjoyed the amenities at the...

Liked: Super clean, comfortable bed, loved the toiletries in the bathroom, staff was very efficient and friendly. Great location. Could walk to the village shops and restaurants.
Disliked: Everything was wonderful!

Comfortable stay. We’ll be back.

Liked: Clean and friendly staff
Disliked: Early in the morning we were woken up by somebody slamming doors going down the hallway.

Exceptional

Liked: This property was great!Clean, close to downtown Mystic and casino & exceptional customer service!

Pleasent and comfy

Liked: The rooms were clean and spacious , location was super close to everything (5mints to the bridge ) and 2 mints to the aquarium and the village .Breakfast included …choices can be better ( cream cheese , veggies ) Was glad to find a coffee machine in the room plus an all day coffee by the reception Parking was plenty Checking in and out was smooth and pleasant Room was cleaned everyday
Disliked: Pool was heavily chlorinated and gloomy at night Breakfast was carb loaded , fresh veggie and cheese options will be a great addition

Exceptional

Very good

Overall good value for money,...

Liked: Friendly staff, easy checkin, hot tub was a great perk. Breakfast and coffee were decent. Pillows were heaven.
Disliked: There were small cobwebs in two of the ceiling corners. This should be noticed and taken care of.

Passable

Liked: Location, friendly staff
Disliked: Hot tub had WAY TOO MUCH CHLORINE . Our eyes and skin were burning. Tried giving it another shot in the morning and it was even worse. Several others we met experience the same issue. That was our only disappointment but was a main reason for staying there. Hopefully our next visit we will be able to enjoy the pool area .