Holiday Inn Express Mill Valley San Francisco Area Guest Reviews
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2.6 miles from Mill Valley centre |
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Robert Mon, 10 March 2025
Disconnect between Booking.com and the...
Liked: Good location. Clean. Nice exercise room. Excellent shower.
Disliked: Bad pillows. Poor water pressure in sink.
Chris Mon, 10 March 2025
Bad
Charlie Mon, 10 March 2025
Great venue, beautiful town, easy...
Liked: Very clean and nice restaurant/ bar next door
Disliked: Not free?😜
Veronica Sun, 9 March 2025
Exceptional
Jorge Sun, 2 March 2025
Great location
Liked: Great location
Julia Sat, 22 February 2025
Decent stay with many inconveniences....
Liked: Room cleanliness, pool/jacuzzi, breakfast
Disliked: Horrible WiFi. No WiFi in our room for 2 out of 3 days of our stay. Hours spent on technical support. Manager promised room rate adjustment - never done, ignoring our emails now. Front desk person inappropriate for his position, really poor customer service. IHG corporate keeps pointing fingers back to the property. Leaking bathroom faucet- attempted repair- unsuccessfully. I wanted to give this place another chance after what I thought was a reasonable conversation with the manager, but since nothing have been done, we won’t stay here again. Also, we had to reprogram room key cards probably at least 6 times.
Dorene Tue, 18 February 2025
Exceptional
Liked: Excellent breakfast, great proximity to walking trails, nice views
Karen Mon, 17 February 2025
Convenient to express way and...
Liked: Outdoor pool convenient to expressway comfortable beds
Disliked: Our toilet stopped up and not repaired. Crack in sliding door let in mosquitoes. The property is in a floodplain and the intense rain made it feel like wee might be swept away
Laurie Tue, 11 February 2025
Superb
Grace Tue, 4 February 2025
The staff, the breakfast, the...