Holiday Inn Express Manchester East, Manchester

We enjoyed our stay for 2 nights. Good location; breakfast was good. Taxi service recommended to us was excellent.

Liked: Staff were very helpful and polite.
Disliked: Bed was hard and small. You could have a better bar menu.

Liked: The bed.
Disliked: Was clean.

Very good

Disappointing

Liked: Quality of food available was awful and very expensive.

Not value for money

Liked: Helpful staff
Disliked: No air conditioning only a wall heater Bathroom small Expected more for the price I paid

Very good

Do not recommend would not...

Liked: Location was ideal for what we were going to etc and staff were lovely
Disliked: The beds were so uncomfortable didn’t have one night that I didn’t wake up either cold or sore neck off flat pillows or back hurting off mattress. And sofa bed what kids were sleeping on was awful springs were sticking up through bed. Shower was pathetic and when went to use at first didn’t get hot. Went to use hairdryer and was broken. Horrible smell in our room was awful and couldn’t get rid of it had to keep spraying deodorant. No coat hooks. Radiator was tiny in room and room was freezing. Breakfast was ridiculous no options of eggs just scrambled. Coffee was disgusting and only muffins and crossaints for pastries. Hardly no tables to eat breakfast so got put in a room out the way to eat as tables available. Evening food we were planning on eating however just pizzas, and one curry and not much variation for kids so had to go out to eat late at night which ended up a McDonald’s not what was advertised on booking.com

Friendly, clean, convenient

Liked: Breakfast - good and generousBathroom - hood shower, clean, towels good
Disliked: Broken light in bedroom - but it was fixed soon after we reported itBroken lift on departure day