Holiday Inn Express - Ludlow - Chicopee Area by IHG Guest Reviews
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0.8 miles from Ludlow centre |
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Crystal, Silver Creek Thu, 17 November 2016
Very nice and clean; very good breakfast; the employees were very nice. I will be back soon.
Liked: Very clean; everyone was very helpful; very good breakfast.
Disliked: None.
Sivan Tue, 18 February 2025
Bad
Marc Mon, 17 February 2025
Superb
Liked: Great
Jody Mon, 10 February 2025
A great location. The hotel...
Liked: The location was good. It was nice to have coffee in the lobby all day. The bags of free chips were nice.
Disliked: The water dispenser in the lobby was not cold. The rooms were too warm. The is no thermostat. The heater in the room was hard to control,making the room very warm. The breakfast was just ok. There were no plain eggs. Omelets with peppers. No pancakes or waffles. Bacon would have been better than turkey sausage. The mattress was not comfortable.
Michael Mon, 10 February 2025
Highly recommended - our large...
Liked: Relatives living in area suggested we stay here as it was close to a venue for a family celebration. It was close to highway but was quiet - sound was muffled by a wooded area. All facilities were clean and updated: rooms, lobby, pool and dining area where breakfast was offered. There was a nice selection of foods, Hot breakfast items like from omelettes, sausage and biscuits, along with hot cereal with toppings, and cold cereal, juices, fruits and pastries etc. Employees regularly made sure there was plenty of food and coffee. We were a fairly large group so that was appreciated. Staff was friendly and helpful at check in and during our stay.
Disliked: Only negative was construction being done on 3rd floor above us but it was apologized for in advance.
Cynthia Tue, 28 January 2025
Exceptional
Liked: Each staff member was a courteous, helpful, efficient professional.
Disliked: I thoroughly enjoyed my stay so that I can say there was not one facet of my stay that I didn't like! A heartfelt "Thank you" to the entire staff that was present on Sunday, Jan. 26, 2025 to mid-morning on Monday, Jan. 27, 2025.
Momodou Mon, 27 January 2025
Superb
Liked: The staffs are very nice.
Disliked: The hotel are in repairs
Tiffany Thu, 26 December 2024
Superb
Carley Thu, 26 December 2024
Superb
Liked: Breakfast is so good everyone is nice
Disliked: The beds are kind of hard
Christine Fri, 20 December 2024
☆°Very cutesy very demure°☆
Liked: I came here alone as a female in this scary world, brought my stuffie with me and snacks and didn't feel scared at all. There's always someone at the front desk even if you need to head out in the late hours, front doors always open. The breakfast was great yes my hungry butt went down there every morning. One of the workers kindly informed me I could bring a tray to my room because I was about to juggle everything and she helped a girl out. The housekeeping were so kind even treating my stuffie like a guest placing him neatly on the bed even tucked in. They were accommodating the whole time didn't bother me while I was in my room. I didn't try the pool or anything but it I did check it out, nobody was in there all the times I checked, they had a handicap chair that came with the pool too and it was a cute fun size it seemed low enough maybe 4 ft or something. The pool was clean too and I saw a changing area inside the pool as well. Waiting area had cute board games that was fun to see. I definitely am coming back ♡
Disliked: The pool closing at 9. When I went to check it out i planned swimming because it was empty but by that time it was about 11pm.
Estevez Sat, 7 December 2024
Staff made the difference
Liked: Staff was great!
Disliked: Price a little high