Holiday Inn Express Keene Guest Reviews
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1.0 miles from Keene centre |
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Ray Mon, 24 March 2025
Disappointment
Liked: It was located near my event
Disliked: Before I arrived, in my reservation process, I requested that I have a 1st floor room as well as a fan in my room. Checking in, neither was known and upon “re-checking” in, I was given a 1st floor room and that the attendant would check on a fan. I walked down to my room and it had a smell of drywall and plaster dust – it was dirty. In about 10 minutes, the same attendant came to my room with a broken fan, saying this was all they had. Disappointing. I had arrived at Holiday Inn Express early - around 5PM, so I could sit by the pool and prepare my writings for the next day’s event by the pool…one of the reasons I had chosen this hotel. When the attendant had come to my room to drop off the broken fan, I asked how late to pool would be open, to which he told me it was closed due to construction. Disappointed yet again.I then wanted to put my ice pack in the room’s freezer for later, only to find the small freezer door frozen shut with great amounts of frost/ice condensation.I have stayed here before and I am certainly disappointed that what was laid-out or portrayed on the website certainly was not what was available.
Debra Mon, 24 March 2025
Passable
Liked: Room great and breakfast of powered eggs...
Disliked: powdered eggs and pool and gym under construction.. we didnt know till we got there.
Orio Fri, 21 March 2025
Awesome
Liked: Value unbeatable
Disliked: If I could stay longer
Carolene Fri, 21 March 2025
Passable
Liked: Location
Disliked: I was not informed that the pool was not up and working
Isaac Fri, 14 March 2025
Very good
Michelle Tue, 4 March 2025
Superb
Nahani Wed, 19 February 2025
Great stay
Liked: Plenty of parking. Friendly staff. Great breakfast variety. Comfortable and clean rooms.
Disliked: Pool and gym were both closed for use
Amanda Sat, 8 February 2025
Superb
Christin Wed, 5 February 2025
Relaxing place to stay!
Liked: Quiet, clean
Disliked: No vending machines
Craig Mon, 13 January 2025
Exceptional