Holiday Inn Express Kansas City Downtown Guest Reviews
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1.2 miles from Kansas City centre |
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Thomas Fri, 25 October 2024
good value in a great...
Liked: Breakfast was great and so was the staff. I liked the cookies too.
Jaelyn Fri, 25 October 2024
Exceptional
Jessica Thu, 24 October 2024
For $1k, I should be...
Liked: Everything was great except the non-existant bathroom doors. Staff was nice.
Disliked: WHO PUTS A BARN DOOR ON A BATHROOM... WITH NO FREAKING FAN?!? It was hardly heavy enough to stay closed on its own, and even then there was a huge crack you could see through bc the door sat so far off the wall. It's one thing to not have a lock, but to not even be able to SHUT the bathroom door at all... and then have no fan... someone needs to fire the engineer. Seriously. Also, the hair dryer wouldn't work in any outlets even after pressing the reset buttons. I asked for a replacement, they said they'd bring it right up. I waited, but they never brought one. There was also some confusion about wanting me to change rooms in the middle of my reservation, which I luckily avoided, but it was a half hour interuption of unneccessary nonsense. And HOW IS PARKING NOT INCLUDED?!?! I can understand an additional charge for an additional vehicle, but the $1k for 3 nights did not include parking for EITHER vehicle.
Jeff Mon, 21 October 2024
Very good
Liked: Location
Disliked: Pricey
Holly Wed, 16 October 2024
Great place—very clean—the cost to...
Liked: Easy to find. The staff are all very kind. Excellent housekeeping!
Disliked: Not a fan of paying $25 per night for parking — and it was an unsecured and open parking lot.
Marci Mon, 14 October 2024
Our girls weekend getaway was...
Liked: Everything was excellent. The staff were very friendly and helpful. They made you feel like you weren't just another customer.
Disliked: There was not one thing we did not like. Everything was excellent!
Steven Tue, 8 October 2024
Superb
Katelyn Mon, 7 October 2024
Could of been better.
Liked: Location.
Disliked: Didn't get two beds from what I picked from booking.
Aaron Sun, 6 October 2024
Very good
Morgan Sat, 5 October 2024
Superb