Very good

Close to IUP

Liked: Comfort stay!

Superb

Good

Exceptional

Close to IUP campus for...

Liked: Close to IUP campus. Bed was comfortable and was able to adjust the temperature in the room to our liking.
Disliked: We were placed on the first floor, which is the bottom floor of the hotel. It was very noisy. We were woken up multiple times from banging from above floor. We also must have been below the area they have breakfast since starting at 6am we heard chairs moving above us and a lot of movement that woke us up. I would make sure not to stay on this floor again if we came back. We got to breakfast at 9:15 and it was not much to choose from as it wasn’t replenished. The floor in food area was dirty and sticky and table were not wiped clean or maintained. Juice machine was watered down OJ. The syrup containers were empty and very messy. I know it was busy for the homecoming weekend but maybe they need more staff to keep food area so it’s cleaner and stocked. Bathroom was very small.

Though the facilities were clean,...

Liked: Hotel was conveniently located and close to family we were visiting. The room was clean and we liked the chaise lounge that came with our room. Staff was friendly. WIFI was easy to set up. We had some issues with breakfast service on one of the mornings, but when the kitchen staff did show up, it was good and hot with a fair amount of options. We loved the pancake maker!
Disliked: Smell coming from dresser drawers. They had recently stained the inside of the drawers and it gave off a strong smell. Because of this I could not unpack my cloths in fear of them smelling like stain. Toilet paper roll had only a few sheets on it when we arrived and they didn't have a replacement roll in the room. Inside the closet, the hanger rod was placed 2 feet from the bottom which made it impossible to hang anything. The safe would not lock. The outlet on one side of the bed did not work. The blinds ran by remote, but it appeared the cord and wires got tangled up in the rod which made it inoperable. Not a huge bummer since we were not going to be in the room much, but the TV in the room was not a smart TVs, so we could not cast from our phones to stream anything. They had basic cable with a limited amount of channels. Arriving to breakfast an hour before the end time, they were completely out of everything besides a few muffins. Kitchen staff was late and nobody was there to restock the breakfast items and refill the coffee. In the pool room, one of the pool lights was hanging outside of the pool attached to some wires. This had us questioning the safety of the pool, but we decided to chance taking a dip, and in the end, nobody go electrocuted. Because of the issues we encountered, the rate for this stay, we felt, was over-priced.

I was very disappointed!

Liked: The pool hours were great
Disliked: Rooms dirty, showers clogged and overflow, towels are always unavailable as they need washed, staff don't answer the phone when calling from room, staff not available when ringing the bell most of the time

Exceptional