Very good

Overall, my stay was very...

Liked: The Continental Breakfast was okay. The Buffet room and dining area were kept clean and well stocked will beverage items and the breakfast items offered. The hotel staff from the Front Desk to Housekeeping were EXTREMELY polite and very
Disliked: It is a personal preference, which has nothing to do with the hotel itself. But I was highly disappointed hot grits and scramble eggs were not offered on the menu.I understand as a safety precautions groups are not included in a self-serve Continental Breakfast Buffet.

It was not pleasant and...

Disliked: The property has a mold smell the moment you go inside the building. The window drapes didn’t work so we call front desk for someone to fixed it but they couldn’t fixed it, we asked for another room and the employee told us the hotel was full . The money they charge for this property it is ridiculous!!!!

Exceptional

Poor

Liked: Shower had mold, pillows were the only nice thing I can say.

Over all a pleasant stay

Disliked: The room had a mildew smell. Quite strong upon entering every time. And very low water pressure.

holiday inns are normally nice...

Liked: breakfast bar was great choices.checking in lady was nice and friendly.
Disliked: out of body soap first night, housekeeping did NOT refill the next day. night staff person came up to our room that night and took 45 minutes to refill all three dispensers in the shower. only needed one dispenser filled. we were ready for bed and had to wait for her to return. remote for tv had the batteries' die, did not ask to replace. room had a musty smell to it also.

We enjoyed our stay, Great...

Liked: The breakfast was great and the staff excellent - The coffee was hot and the eating area comfortable. We enjoyed the eating area. This is one of our favorite hotels - Thats why we booked our stay again
Disliked: Our matress was very worn, we had to put our pillows under the middle of the matress to rest. It was too late in the night to bother anyone about a new rooms, so we waited until the morning to request that we get moved to a new room.

Good

Liked: Location was fine. The power was out so meals were not provided.People very friendly and helpful
Disliked: I am 77 y/o, with physical limitati ons, needing some assistance. I was given a nice room but at the very end of a long hallway. I was under a mandatory evacuation from Hurricane Beryl