Holiday Inn Express Hotel & Suites Waukegan/Gurnee Guest Reviews
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4.7 miles from Waukegan centre |
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Nazri Mon, 11 November 2024
Fully booked after we paid...
Liked: Nothing
Disliked: 1. We stopped to check in but was told all rooms fully booked 2. We still haven't received our refund
Allison Mon, 11 November 2024
My stay was very pleasant!
Liked: I enjoyed the room! It was clean and met my expectations. The staff was very friendly and helpful! The room was comfortable for everyone! I also was extremely grateful that they let us stay, though we weren't 21. (You needed to be 21 to check in, though I booked the room online with no issues.)
Disliked: I booked the room through booking.com, and when I got to the hotel to check in, I was told I had to be 21. No one that traveled with me (including me) was 21. This would've been appreciated before we booked. However, they let us in anyways! I also went to go swimming just after 9 am, when the pool was meant to be open, though it was not. However, just before we checked out, it was open. It was a little disappointing.
Sabrina Mon, 11 November 2024
No complaints
Liked: Good location
Patti Sun, 10 November 2024
Exceptional
George Sun, 10 November 2024
Was exactly as pictured, clean...
Liked: Extremely clean and daily housekeeping. Had everything I needed and staff was friendly and helpful.
Disliked: Nothing!
George Fri, 8 November 2024
Was what was pictured and...
Liked: Very clean and easy to find. Staff was very familiar with the area and provided restaurant guides and maps to naval base. Stayed here due to free shuttle to basic training graduation site and back to hotel. Breakfast was good and hot every morning and snack bar in lobby was well stocked. Room was cleaned every morning and restocked. Absolutely no complaints at all with my stay, the facility, or the staff.
Disliked: None that I could find.
Erica Thu, 24 October 2024
Perfect stay for our daughters...
Liked: Clean
Disliked: N/a
Selena Sun, 13 October 2024
Bad
Kaleb Sat, 12 October 2024
Highly recommend this hotel.
Liked: Atmosphere was awesome, very clean, and great breakfast.
Disliked: N/A
Charles Sat, 12 October 2024
Superb
Liked: The breakfast was great. The staff were nice. We loved the location.
Disliked: The room could have been a little more cleaner. Our bed looked like someone sat on it. Also I would have liked to have seen a larger variety of snacks and items to purchase.