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AustraliaHoliday Inn Express Hotel & Suites Waterloo - St. Jacobs Area Guest Reviews
Overall Average Score:
Very Good (4 out of 5)
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| 6.6 miles from Waterloo centre |
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Allison Mon, 3 March 2025
Superb
Liked: The breakfast was wonderful. Lots of choice and everything was fresh. Credit to Atharva and his team!!
Justyna Mon, 3 March 2025
Superb
Phil Thu, 27 February 2025
Enjoyed the new rooms, wonderfully...
Liked: The breakfast room was well stocked and very tidy!
Anne Wed, 26 February 2025
Quiet and clean and comfortable
Carter Tue, 25 February 2025
Exceptional
Liked: Would be nice to have casting, available on the TV in the rooms
Sherry Mon, 24 February 2025
Exceptional
Liked: Extremely nice staff. Heated pool. Large room. Great hot breakfast! Great location!
Dennis Fri, 14 February 2025
Superb
Scot Tue, 28 January 2025
Our stay was okay but...
Liked: The rooms were clean and very spacious
Disliked: We had to move rooms. The first room we had we were in for 3 hours and it was freezing. We turned the heat up to 80 but it was not getting any warmer. We went down to the desk and told them but they never asked for our room number but said they would see about it. After another 30 minutes we went down again and asked to be moved. They came up and checked the heater and then said they would move us. We moved up one floor to another suite and the heat was better but not what it should have been.
Navjot Tue, 28 January 2025
Pleasant
Margaret Mon, 27 January 2025
Exceptional
Liked: Freshly renovated rooms, pool with a small kid zone, across the street from St.Jacobs Market, antique mall, and outlet mall, nice breakfast area with free breakfast, 12 pm check out.
Disliked: Everything was great! The only recommendation I have is that more tourist information be made available about points of interest in the area, Amish tours, restaurants etc.Work in collaboration with some of the market vendors and provide locally sourced food items in the breakfast buffet.Work in collaboration with local business owners and provide weekend package getaways including things like tickets to the local St. Jacob’s Theatre, dinner at local restaurants, local spa, breweries, local farm visit or Amish tour etc.
