Holiday Inn Express Hotel & Suites Sunbury-Columbus Area, Sunbury

No complaints, have stayed here...

Liked: Breakfast was delicious, nice variety.

Good

Very good

I certainly won’t ever stay...

Liked: It was conveniently located right across the street from White Castle. Yes, we journeyed here to go to White Castle.
Disliked: #1 NEVER let them put you in room 202. It is directly above the awning to the entrance and you will hear people coming and going all night long. If you are as lucky as us, the local motorcycle club might check in at 2am too! Oh also, the sewage pipes must all run above this room, because every toilet flush in the building is heard from this luxurious king suite. The walls are so thin you can hear your neighbors every move. You’ll spend the night questioning if someone is breaking in or just entering a room around you.. or even upstairs… either way it somehow shakes your door locks.. #2 it was filthy. Filthy. I’m 80% sure the room was not even cleaned before we arrived. I’m an insane clean freak and if I wasn’t in the rarest state, I would have requested a new room. It’s honestly embarrassing how dirty it was and we still stayed. To the point I won’t even list how much was dirty/uncleaned/bad.#3 in the “special requests” I asked to have nothing down (white feathers) since my husband is allergic. It’s nothing deadly, but he’ll just sneeze and itch a bit. He will suck it up but I always feel bad. Well we had down pillows and a duvet. He sucked it up, he hates when I complain, I mean I hate complaining too. Whatever again we had a bigger goal. I also requested a quiet room haha see #1 if you don’t get why that is funny. #4 literally $158 for this night. Like stfu. I am willing to bet I would have had a better experience at the microtel.

Good

Exceptional

Liked: Very helpful for handicap room
Disliked: No issues

Stay was nice but extra...

Liked: Breakfast was included. Nice TV.
Disliked: Blind is badly worn on one side. That makes it difficult to bring blind down to block exterior lighting during night.Desk personnel took my charge card in case of any additional charges. BUT, an additional charge of $50.00 was made on the arrival night (07-27-24) for WHAT? (No email was sent to explain the extra charge.)