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Holiday Inn Express Hotel & Suites Santa Cruz ee - (888) 323-5826
Holiday Inn Express Hotel & Suites Santa Cruz, 1410 Ocean Street, Santa Cruz, CA -(888) 323-5826
Area: Santa Cruz
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3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (880 Ratings)
1.8 miles from Santa Cruz centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
Located in Santa Cruz, California, 10 minutes from Lighthouse Field State Beach, this hotel features an outdoor pool, a sauna, and bright, contemporary rooms with a 42-inch flat-screen TV. The Santa Cruz East Holiday Inn Express offers rooms with hardwood furniture, including a work desk with ergonomic chair. Guests can browse the internet with the free Wi-Fi or make a snack with the microwave and refrigerator. This Santa Cruz hotel's on-site gym boasts floor-to-ceiling mirrors and a mounted flat-screen TV. The business center is open 24 hours a day and a hot continental breakfast is served in the mornings. The Santa Cruz Surfing Museum is 2.8 miles from Holiday Inn Express Hotel & Suites Santa Cruz East. The Rio Theater is less than a 5-minute drive away.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
j
Free Parking
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Meeting/Banquet Facilities
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` kitchenware
` Designated Smoking Area
` Free Wi-Fi
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Parking Available
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Allergy-free rooms available
` Cleaning products available
` Parking available (charges may apply)

Holiday Inn Express Hotel & Suites Santa Cruz Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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4

Very Good - 4.0 out of 5

Hilary, Mariposa, visiting Moe's Alley Wed, 28 February 2018

Overall had an awesome trip. Great location; lots of food options and things to do and see that are close enough to walk.

Liked: Breakfast; attentive staff; nicely furnished room. Refrigerator and microwave.
Disliked: Pillows not stuffed enough - head went right through.

3.5

Good - 3.5 out of 5

David Wed, 15 January 2025

I probably would have loved...

Liked: Great location and clean
Disliked: Everything was being repaired or remolded.No pool,no gym,no sauna.Breakfast was out of most items the first day.One person asked why they were out of everything and the MOD said you have to wait for her boss to arrive at 10am but breakfast was done at 10am .We work out everyday and couldn’t do that or even swim for exercise. I specifically got the room because of gym and pool and breakfast.All were disappointing.Breakfast got a little better but was not like pictures when booked.My family of 4 had to pay for a gym four days and it wasn’t cheap. I would have appreciated letting me know that everything was being remolded!

3

Pleasant - 3.0 out of 5

Luis Tue, 14 January 2025

Pleasant

5

Exceptional - 5.0 out of 5

Rizza Fri, 10 January 2025

Exceptional

Liked: Rooms were spacious and nice

5

Exceptional - 5.0 out of 5

Jacklynn Fri, 10 January 2025

Happy Customer

Liked: The staff here are awesome! The place is super clean and comfy. My son absolutely loved the breakfast. I totally recommend it and can’t wait to come back for another stay!Cheers,Jacklynn Bunker

2

Disappointing - 2.0 out of 5

Santos Thu, 9 January 2025

I whish you train your...

Liked: I like everything but they can definitely put more stuff in the breakfast like bajón! And more variety of juice!
Disliked: The front desk guy wasn’t friendly and one we star going upstairs we got the second floor he went really fast and he was jus checking us maybe he tough we where more people or to be honest I don’t know why he was just there one we entered the room he left! I can tell he doesn’t like Latinos!

4

Very Good - 4.0 out of 5

Flores Wed, 8 January 2025

Great short-term stay with laundry...

Liked: I loved the cleanliness and tall ceilings in my room as well as the free breakfast!
Disliked: The wifi was AWFUL. It went out so many times and the front desk just told me to call a number if I had issues. This seemed to be their response for a lot of things, "I don't know, but here's a number to solve that issue." I understand if the front desk genuinely doesn't know but as someone who comes from a hospitality background I wish there was a different way to deliver this or help out versus handing me off to an answering machine when the front desk is RIGHT there to help out in person. Breakfast was fine but the tables were often left dirty the entire morning so if you arrive after 7am, you're stuck with limited clean tables or clean them yourself.

4.5

Wonderful - 4.5 out of 5

Ratu Wed, 8 January 2025

Superb

4

Very Good - 4.0 out of 5

Beverly Sun, 5 January 2025

Very good

1.5

Poor - 1.5 out of 5

Gray Sat, 4 January 2025

Poor

0.5

Poor - 0.5 out of 5

Polyana Fri, 3 January 2025

Bad

Liked: They charged me more than the amount shown on the website. They are dishonest.
Disliked: This hotel is the worst hotel in the world. Horrible breakfast.

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Holiday Inn Express Hotel & Suites Santa Cruz 1410 Ocean Street, Santa Cruz, CA