I checked in on 9/14 to room #201 and left on 9/15 - on my way back to Corpus I realized I had left clothes in the closet so I called the hotel. The Rep was very courteous and understanding but he didn't realize I had left. I did not know I had to call and check out. Quite confusing but he took care of my checkout. Excellent rating.

Liked: Friendly staff; clean room.
Disliked: Check out not clear.

Bad

Disappointing

It was ok, but disappoint...

Liked: The beds were nice, showers were gritty, didn’t have enough towels for the amount of people in the room.
Disliked: The couch bed was broken and a very bad mattress no one could sleep on it they had to sleep on the floor.

Very good

Poor

Disliked: The bathroom water temperature was either extremely hot or extremely cold, with no intermediate range.

Exceptional

Liked: Good location nice Friendly comfortable will come back and stay at this hotel was close by to where we had to go.
Disliked: The slamming of the doors you can hear it loud. Floors to the elevator was dirty and elevator was dirty too you can see the handprints on elevator doors.

Very poor

Liked: Nearby stores and restaurants
Disliked: Dirty pool, staff member was rude and side entrance door was stuck.

Exceptional

Disappointing