Holiday Inn Express Hotel & Suites Rochester Guest Reviews
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2.8 miles from Rochester centre |
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Philippa Sun, 10 November 2024
Would stay again!
Liked: Staff was warm and welcoming and the hotel and rooms were spotless.
Susan Tue, 5 November 2024
Awesome mini vacation
Liked: Staff was wonderful. Location was awesome.
Disliked: Can’t think of anything
Cassandra Mon, 4 November 2024
Very good
Liked: Close to points of interest for us, lots of restaurants around
Disliked: We have stayed here many times and the price per night has gone up a whole lot. The breakfast was also terrible this stay and it has been much better in the past.
Shantale Tue, 29 October 2024
Exceptional
Liked: It was clean and the staff was nice
Jordan Mon, 21 October 2024
Costly but enjoyable!
Liked: The location, cleanliness and continental breakfast were all wonderful
Disliked: For a Holiday Inn it was fairly pricy
Maureen Thu, 17 October 2024
Well located hotel with large...
Liked: I liked the size of our room, although I would have liked a sofa or two chairs rather than the chaise longe type of chair we had. As that was not user friendly for two people. The bed and pillows were very comfortable and the shower was very large and easy to use. It was helpful that the shower toiletries were attached to the wall rather than loose on a shelf. I would have liked an extendable small mirror as well as the large mirror to help with make up. The exterior of the building and the reception area were very nicely decorated with flowers and ready for Halloween. The closeness of shops and several restaurants was a bonus.
Disliked: The breakfast area was very small and crowded some days. The food was very plastic as nothing was fresh, apart from the bacon and pork sausage. I was horrified to see so much plastic being used, plates, knives, forks and styrofoam bowls and cups. It was all just put into the bin and thrown out every day. Having to use plastic knives and forks and paper plates for breakfast was a shock, but apparently this is the norm for this type of hotel. Surely it is more cost effective to invest in a large dish washer and reuse crockery and cutlery!
Wente Tue, 15 October 2024
Great location. Clean and comfortable
Liked: Great value for the offered service
Disliked: Nothing really
Hong Tue, 15 October 2024
Superb
Liked: Room spacious, clean and new
Disliked: Other rooms’ plumb flushing can be heard.
Truscott Mon, 14 October 2024
Very good
Wuttichai Sat, 12 October 2024
Highly recommended
Liked: What a great hotel! Great location and hygienicMy family and I were satisfied and happy to spend nights here. We love the hot tub and all facilities that the hotel offers to us. Especially Thank you to Bri, she's attentive, service minded and friendly also others staffs Thank youHighly recommended
Disliked: If there was a good scent in the room, It would be better