Holiday Inn Express Hotel & Suites Richwood - Cincinnati South by IHG Guest Reviews
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Rodney, Fairmont WV, visiting Kentucky Speedway Tue, 2 July 2013
Clean rooms and friendly help.
Liked: Arrived early and they allowed us to check in and get to the Nascar race.
Shannon Tue, 4 March 2025
Very good
Travelingmomof6 Mon, 24 February 2025
Exceptional
Liked: The beds were very comfortable, the space in the room was much better than expected.
Disliked: Liked everything
Jose Fri, 21 February 2025
Exceptional
Carol Mon, 17 February 2025
I’m 59 yrs old and...
Liked: I was so so so so impressed with everything at this hotel. I want to schedule another trip just to stay here. Every little detail was impressive down to the makeup wipes in the bathroom.
Disliked: I have ZERO complaints
William Mon, 3 February 2025
Superb
Victoria Sun, 2 February 2025
They will continuously charge your...
Disliked: They were asked multiple times to change my check out from Saturday to Friday and refused to do it through the app and in person. They charged me in total over $1,100 when i booked the room for less than $700!
Chris Mon, 27 January 2025
Passable
Liked: Close to the highway on and off easy
Disliked: The facility itself was great however, there was smoking being allowed inside the guest rooms and unsupervised children making sexual gestures at my 10-year-old daughter. I reported it to the front desk and asked for the room number of the parents which was given to me immediately, I had a discussion with them And nothing was done. They ran throughout the facility the entire evening and through the night. Satellite television was out most of our stay night time desk clerk attempted to fix the problem as well as the daytime morning desk clerk was unable to watch TV for 90% of our stay.
Sandra Thu, 9 January 2025
Good
Liked: Friendly staff
Disliked: Nothing
Becky Mon, 6 January 2025
We’re in town to visit...
Liked: Convenient location. Loved to room flow, great for having family over to visit.
Disliked: Could have been cleaner.
Kirchhoff Mon, 30 December 2024
Not what I booked
Liked: Very disappointed that I booked two double beds and got there and it was a king. They said booking.com does that and it not right.
Disliked: Very disappointed that I booked two double beds and got there and it was a king. They said booking.com does that and it not right.