Holiday Inn Express Hotel & Suites Richmond Guest Reviews
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2.5 miles from Richmond centre |
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David Thu, 26 December 2024
Superb
Joshua Mon, 23 December 2024
Disappointing
Liked: How clean it was
Disliked: The pool was closed down for remodeling and didn't say that on the booking ad
Saeed Thu, 19 December 2024
Worst hotel I stayed in.
Liked: Having modest accommodation. Basic standards
Disliked: Property is very worn out. The noise cannot be controlled inside of the accommodative unit. The isle is dirty of puke and vomit. The staff team on the reception desk are loud. The staff are racist and don’t respect any boundaries or rules. They talk in a racist manner and talk back at customers. They keep making accusations, allegations in order to provoke and mock me. They stop me each time I try to leave the hotel.
Saeed Thu, 19 December 2024
The worst stay at a...
Liked: The spacious hotel rooms. Renovated room to accommodate new guests.
Disliked: Rude and racist behavior of reception employees. Dirty room items such as the desktops, refrigerator, and tv. Outdated furniture and equipment.
Yolanda Tue, 10 December 2024
Good
April Sat, 7 December 2024
Great
Liked: Room
Emma Sat, 7 December 2024
Exceptional
Liked: The staff was friendly, and the facility was clean.
Disliked: I thought everything was perfect!
Xiuting Mon, 2 December 2024
Poor
Disliked: AC doesn’t work very well. It was freezing the whole night even I turn it up.
Lorrie Mon, 18 November 2024
Very good
Liked: The staff was very helpful and kind
Ronald Mon, 18 November 2024
We had a good night...
Liked: Easy access to I75
Disliked: Parking area not big enough and it was noisy from other guests