Holiday Inn Express Hotel & Suites Reading

Very nice hotel; clean, quiet and comfortable!

Liked: Very nice complimentary breakfast!
Disliked: Noisy AC unit was an issue.

Liked: Great room for a great price; very friendly staff; highly recommend.

Good

Very good

Liked: Beds were very comfortable. Breakfast had a nice selection.
Disliked: Pool hours. Should be open 24 hrs. We did not get to use

Exceptional

Exceptional

Fair

Liked: Good
Disliked: Noises in heating system, kept me up at night

Very poor

Liked: The bathroom was not properly cleaned upon check-in. After returning from the fitness room, I found strains of hair in and around the bathtub. I reported the problem to the front desk, and I was told that there was no one on duty for housekeeping until later on that day. So I couldn't take a shower until that evening. I found that to be unacceptable. I felt that I should have been accommodated for the inconvenience, but that was not the case. I think that management or the front desk staff did enough to rectify the problem.
Disliked: The fitness room and the lobby was nice

Very good

Everyone was nice and friendly....

Exceptional