Overall the hotel is great. Only bad experience was the breakfast which we were hoping for after spending so much in the city.

Liked: Very close to concert venue and a lot of bars and restaurants.
Disliked: Breakfast was terrible and the food staff made it clear they don't like their job or helping people out!

Very clean and comfortable.

Liked: Yes.

Close to venue. That was a major plus. Within walking distance even in the cold. When we tried to look out our window the blind was broken and was told someone could "try" to fix it. That wasn't a deal breaker, it happens. Clerk at front desk was very nice, even gave us directions. Came back from show at Rex about 2:30 a.m. Got to bed late thinking we could just sleep in. This was not the case. Around 8:00 a.m. we heard people verbally fighting. My husband went and told them to take it elsewhere. A few of them where physically fighting the second time he went out. It was around 10 a.m. by the time it was totally quiet. We were not the only ones to hear it. As we were heading downstairs for breakfast the elevator was full of unhappy campers. Breakfast was there but grossly overrated. Cereal, muffins, yogurt and fruit. For the room cost I thought something hot would be provided. Leaving the parking lot after checkout, the clerk was on the phone because a few girls wanted a refund, no less than 4 police cars blocked our way out. I believe a free stay would help me understand that sometimes these things happen but they care enough about their customers for them to want to return. So, clean room and bathroom but for the money we paid no way does it deserve the 8.6 rating they boast at the check in.

Liked: Clean bathroom.
Disliked: Fights at 8 a.m. among employees outside our door.

Pleasant

Exceptional

Pleasant

Very good

Liked: Pool was awesome - heated well!! Front desk staff (Miss Betty) was amazing and helpful. Beds were great.
Disliked: It’s under renovation so the “low maintenance ” of the rooms and building are noticeable. Bathrooms need a fan. Hopefully the redo brings some life.

was great

Liked: breakfast was good. room was very nice
Disliked: nothing to complain about.

I was initially excited about...

Liked: Property was very clean, staff was amazing.
Disliked: Parking fee for $22 (not too unreasonable though), $120 incidental deposit hold.

comfortable

Liked: cleanliness

Very nice staff, clean and...

Liked: Ease of getting in and out

Comfortable, clean, very friendly staff

Liked: Very easy to get in and out of.