Holiday Inn Express Hotel & Suites Newport South Guest Reviews
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1.7 miles from Newport centre |
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John Wed, 1 January 2025
Poorly managed, very unclean and...
Liked: The staff was very nice, I liked the gym, and it had a outlet for charging my e/v
Disliked: he property was very dirty, with literal dirt and mud on the floor in the elevators and lobby halls, and it was there the entire stay, suggesting it wasn't just fresh from a messy visitor. Our room was 409, and it was nasty. It had a very pungent smell, stains on the wall, and cracks in the walls. There were also bugs on the ceiling that I noticed when I lay down. The thermostat on the wall had no power, but I was able to turn the A/C on at the unit. However, when I turned on the A/C, a very strong odor emerged. I looked at the A/C vent and noticed it was full of mold and mildew. We could not stay in the room due to health risks.I told the staff, and they were nice and did not give me any problems when I asked for another room. The other room was much better. But I can't imagine how room 409 got so bad.The overall property was poorly cleaned and maintained; we did not stay for breakfast due to the cleanliness. Also, the drink station was very dirty and was not draining properly, and the pancake machine was out of order. I assume this is because these machines are not properly cleaned.
Joei Mon, 4 November 2024
Exceptional
Ryan Mon, 28 October 2024
Superb
Douglas Tue, 15 October 2024
Nice place to stay
Summer Mon, 23 September 2024
Decent
Liked: Was clean
Disliked: Breakfast was poor, not enough food and was very cold
Tracy Fri, 13 September 2024
Exceptional
Petrenko Mon, 9 September 2024
The perfect stay
Liked: Everything was great!
Disliked: Nothing
Andrea Fri, 30 August 2024
Great location , good value
Liked: Location
Ms Sun, 18 August 2024
Very good
Liked: Friendly staff
Disliked: Parking limited
Dan Fri, 16 August 2024
Good
Disliked: Pool wasn’t working Pancake machine broken Room coffee machine broken