Holiday Inn Express Hotel & Suites Nacogdoches Guest Reviews
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2.6 miles from Nacogdoches centre |
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April Mon, 18 November 2024
Passable
Disliked: Need to be updated, the floors felt like the floor was gonna give in. The elevator was like it was going to break
Amber Fri, 15 November 2024
Short stay
Liked: Bed size of room
Disliked: Bathtub was stained and drain was broken and couch was uncomfortable
Trista Tue, 12 November 2024
The spa tub in the...
Melissa Sat, 9 November 2024
Elegant and Charming Hotel
Liked: Quiet n Friendly service
Disliked: Their wasn't anything I didn't like.
Nyla Sat, 2 November 2024
Exceptional
Jim Wed, 30 October 2024
Terrible, nasty and disappointing
Liked: The outside area was well maintained
Disliked: The key card to get into the room didn’t work well, the door to the room had so many gaps in it I was worried about a snake coming into the room. The water heater was broken so we had to take cold showers, the bathroom was nasty and the bathroom door hinges were all rusty. The shower tub was stopped up resulting in showering in standing water. Paint in the bathroom was were peeling and you could tell someone did a poor job patching up the paint. The rooms were poorly insulated and you could hear the outside noise and it was really loud, which included the highway noise. The coffee in the morning was absolutely disgusting. The carpet in the room was also disgusting, smelled like old nasty carpet and I absolutely did not trust that housekeeper cleaned or changed the bedding.
Tammy Fri, 18 October 2024
Superb
Jerry Thu, 17 October 2024
Exceptional
Londera Thu, 10 October 2024
The staff was very un...
Liked: They charged my credit card before I got there and refused to let me stay at their property after I complained
Disliked: Management was very rude
Knowles Mon, 7 October 2024
Decent, with some nitpicks
Liked: It was clean. The continental breakfast was very decent. The ladies working the desk when we checked in were nice.
Disliked: 3rd floor, "Ice and Vending" area had no vending. 1st floor, drink vending machine was out of order. 2nd floor, unsurprisingly, the drink machine was out of most of the drinks since it was the only machine in the hotel. In our room, the AC was pretty loud and rattly at times. Plus the room had a mildew/musty smell to it. The hotel is obviously dog-friendly because we could hear a dog bark rather early in the morning, which is not what I'm wanting in a hotel stay.