Superb

Will not stay here again

Liked: The location was perfect. The breakfast on Tuesday morning was good. The gravy was a good consistency. All other days it was water.
Disliked: Pool was out of commission. Only reason i chose to stay here nothing on site saying it was down. Elevator lights was flashing. Elevator had a button missing where a child could put a finger into wires. Rust in bathroom on ceiling light and in the tub.

Pleasant

Liked: Friendly staff clean room location
Disliked: No pool and not noted on website

Very good

Superb

Very good

Liked: I think the only thing I didn't like was the pillows. The pillows were too soft and looked like they needed to be thrown away. Other than that, everything else was good. Would stay again if I needed a hotel.

Disgusted

Liked: When I booked my stay it said it had a indoor pool I was booking with them because of the pool for my granddaughter birthday when we got to the hotel I was told the pool was closed due to heater went out I ask for refund was told they could not refund my money because it was to late and I would have to go through booking.com so we checked in as I had drove 2 hours to get here we got to room and called booking.com and they said we could cancel with a fee and that Holiday inn would refund us so we made other reservations we also had booking.com on the phone while at the service desk and he told them to cancel our stay and they did but later that day I got email from booking.com that the Holiday Inn would not refund us our money back. I have always been partial to the Holiday Inn but no more I will never stay with them againSonja Sasser

Exceptional

It was awesome

Liked: Clean and the staff was extremely helpful
Disliked: Hard to get in and out