Holiday Inn Express Hotel & Suites Midlothian Turnpike Guest Reviews
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9.3 miles from Richmond centre |
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Leslie S, Dunn, visiting Liberation Church Richmond Sun, 17 March 2024
Don't waste your money.
Liked: Nothing.
Disliked: The customer service; the hotel room was terrible.
Tuan Tue, 15 October 2024
Good
Lopez Mon, 16 September 2024
Exceptional
James Thu, 12 September 2024
Pleasant
Kaytonia Thu, 15 August 2024
I was very disappointed
Liked: Horrible rooms, unethical staff . Didn’t accommodate me at all all the trouble I went through. I left a review on there page
Disliked: Everything
Tamika Sun, 4 August 2024
Poor
Gail Fri, 26 July 2024
terrible place to stay..would not...
Liked: Bed was comfy and the location was near where I needed to be
Disliked: When you walk in the lobby had old furniture which then I was scared to see what my room was going to look like. There system was down but they where able to give me a key to my room. once I entered the room.LORTY.. The sofa was old and dirty. Look like it hadnt been clean in may yrs. Paint chipped of the walls and all the furniture in the room. I looked all over my bed to make sure of NO bugs. Believe me the only thing clean in the whole hotel was the bed! Ice machine was broken I had to go to the 3rd floor. The carpet thru out the whole hotel needs to be cleaned or replaced. NOW let's talk about after 7pm a soft ball team checked in and the the girls(Im thinking ages 10-13) where running up and down the halls till 3am playing with nerf guns and being very rude to other guest. I called downstairs 4 times and never got an answer around 2am I was so pissed off I got up and went to the front desk, the worker was coming out the back room and I asked why he didnt answer the phone he just looked at me like I was crazy and never answered me. So I went on to tell him about the kids and he replied I just sent the parents upstairs and walked to the back of the office. I got back on the elevator to go back up to my room and get smacked with a nerf dart as soon as the elevator doors opened up. would not recommend the place to anyone. Horrible customer service
Mary Wed, 24 July 2024
My stay was fine, bit...
Liked: Did not eat breakfast.
Disliked: n/a
Tonji Mon, 15 July 2024
I prefer not to stay...
Liked: The staff!!!
Disliked: Part of my floor was really wetThe water didn’t drain out the tub while taking a showerThe water drained out slowly There’s little bedding on the bedWhen asked for extra covering I was told they were booked so there might not be & was given a throw coverI ended up going to get a blanket
Amonica Tue, 2 July 2024
The hotel need to be...
Liked: Nothing
Disliked: The aesthetics was awful. Everything is antiquated. My room smelled. The sink was stopped up. The shower wasn’t working properly. The curtains didn’t close properly
Taylor Mon, 1 July 2024
Good