Excellent staff. Clean rooms.

Liked: Isolated me well away from highway noise.
Disliked: Nothing.

Nice friendly staff, wonderful breakfast saved us from spending another $25 or $30. This is the second Holiday Inn Express we have stayed at in the last 3 months. Excellent price and service. Germantown was a great area with everything you needed. Beautiful place.

Liked: Clean, soft beds without nasty bedspreads or comforters. Granite countertop in bathroom.
Disliked: Wet wash cloth left behind on nightstand by cleaning crew. I phoned the desk and they came and got it pronto.

Very good

Disliked: Toilet was hard to get to flush all the way & water pressure wasn’t strong.

Exceptional stay and will be...

Liked: Friendly staff, great location, super clean, and quiet!
Disliked: N/A

Overall a good stay. Room...

Exceptional

Exceptional

Superb

Good

Liked: Location for great for my needs. Room was clean, and bed was very comfortable.
Disliked: If you are a picky eater - I would suggest having breakfast in a cafe nearby. Hotel breakfast is ok, but not great.

My staff was a good...

Liked: The beds were comfortable, the room was big, and it was clean. The maid service was great, and they helped me when I needed it.
Disliked: I didn't like how low the toilet was in the bathroom. At night, the lights coming in through the door from the hallway and the TVs should have been replaced with smart TVs.

Exceptional