Holiday Inn Express Hotel & Suites Madison Guest Reviews
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2.8 miles from Madison centre |
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Leah Mon, 14 April 2025
Very good
Chris Thu, 10 April 2025
Comfortable and nice
Disliked: Pool area needs some tlc.
Paula Sun, 6 April 2025
Enjoyable and staff was exceptional
Liked: It was great
Disliked: Put shower mats in showers. Tub was slippery.
Gordon Sun, 6 April 2025
Exceptional
Liked: A really comfortable stay, the staff were amazing and the breakfast choice was fantastic
Regan Sun, 30 March 2025
The room was very clean...
Liked: The pool had way too much chlorine in it..
Darla Sun, 23 March 2025
Great location and staff but...
Liked: The location. Close to a lot of retail, gas stations, restaurants, etcThe staff was super friendly and helpful.
Disliked: Our room was in disrepair, mold in the shower, one hanger (had to ask at the desk and she gave us two random cheap hangers).The floor was coming apart, the hanger on the bathroom door was falling off, there was a weird stain on one of the pillow cases. So disappointing for a Holiday Inn Express. I’ve always trusted this chain but this was extremely disappointing.
Chelsea Tue, 18 March 2025
Peaceful.
Liked: Very clean
Disliked: Staff was extreme rude to me when I called to confirm my reservation. Staff hung up on me and told me to “Fuck off” when I asked if she wanted my reference number from booking website
Cathie Wed, 19 February 2025
Exceptional
Donald Mon, 20 January 2025
Polite staff. Clean room. Good...
Liked: Front desk staff both at check-in and check-out were very friendly. The bed was comfortable and room was clean.
Disliked: The television only got three channels. The clerk offered to move my room, but the room I checked out only got four channels. No one on property was able to fix it, so I had a long night with no television, no books, etc. When I mentioned it to the general manager upon checkout, she stated "Well, that's just how it is." Had I known that, I would have stayed somewhere else. She did deduct $40 off of my bill, which I appreciated. But the TV reception issue needs to be fixed for the comfort of the guests.
Brian Fri, 17 January 2025
Exceptional