Holiday Inn Express Hotel & Suites Lacey Guest Reviews
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2.0 miles from Lacey centre |
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Lynn Mon, 3 March 2025
Exceptional
William Fri, 28 February 2025
Reasonably priced for what you...
Liked: Just off the freeway but not too noisy. Clean and comfortable.
Disliked: Shower very low flow. Breakfast just OK.
Overton Mon, 24 February 2025
Good
Britniann Sat, 22 February 2025
Exceptional
Spencer Wed, 12 February 2025
Exceptional
Shannon Tue, 11 February 2025
Enjoyed staying here. Will stay...
Liked: My room was very clean. Staff were all very nice and answered any questions that I had.
Disliked: It is close to the freeway, so there was a lot of noise throughout the night.
Bonnie Tue, 4 February 2025
Exceptional
Liked: Excellent customer service, alway a good stay. Shoutout to ashley. Remembered me from a year ago!
Latham Wed, 29 January 2025
Exceptional
Liked: Great beds and heating
Simpson Tue, 28 January 2025
Bad
Disliked: Over bearing and RUDE woman at the front desk, she stood there, arms crossed at the window to the pool. Then she came in the pool and was just plain mean. My 4 grandchildren were in the pool, plus 3 or 4 other kids. We werethere for probably 30 minutes. I have no idea how long the other kids were there.When we went back down for a swim, the pool was locked. When I asked Alyssa at the front desk, she told me that she closed it because the children who were smashing and occasionally jumping in the pool emptied it so far that she had to close. The whole reason that we booked the room was so our grandchildren could play in the pool.We returned to the room and picked up our pick up our bags and left. We didn't stay.The person that you have working at the front desk should never be in a position where she interfaces with customers. In the " Hospitality Industry "!
Diane Wed, 22 January 2025
Clean & comfortable enough for...
Liked: The staff was especially terrific.
Disliked: A bit stingy on the towels. For a the extra cost of king suite and a weeklong stay, provide at least three please. :) Bathroom a bit dated but clean.