Holiday Inn Express Hotel & Suites Jackson Guest Reviews
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0.8 miles from Jackson centre |
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Aurelia Mon, 3 March 2025
Superb
Jenna-vieve Fri, 14 February 2025
Good staff horrible amenities
Liked: I liked the staff and breakfast
Disliked: I hate that I called every week to make sure that the jacuzzi was working and I was told yes three weeks in a row. I was and still am upset about that because we really needed that to help with pain. I feel we should have been accommodated for that and the ventilation in the bathroom needs help and the room lock
R.silva Sun, 29 December 2024
Nice stay, and breakfast is...
Liked: Hotel was nice and had some family members call in worried about when I was going to arrive because I had just spent Christmas with family in the Jackson Mountains (at what I would call a Nice Cabin and drove through unpaved streets=dirt roads and no streetlights basically in the forest) Needless to say your front Staff person working the night shift was so pleasant(she had gotten numerous calls from my daughters worried about me) it had me in a comfort level that made the stay excellent walking in the front doors at 10:30 at night. When I woke for breakfast, everything was awesome.
Disliked: Woke up about 4-5am and good thing I did not go into my bathroom (possibly someone in the room on the floor above me had a leaky tub/or leaky pipes) because my bathroom floor was soaking wet and in looking at the ceiling in the bathroom the ceiling was leaking quite a bit of water, I let the staff know (a person was in the hallway checking on early checkouts, so I flagged her down and showed her what was happening in my bathroom) the staff apologized and I just checked out. I am sure that they repaired the ceiling and the leak.
Toni Tue, 10 December 2024
Very good
Liked: Comfortable quiet rooms with breakfast included
Disliked: Only a short stay, so nothing to mention
Bock Wed, 4 December 2024
Very good
Liked: Friendly staff and I enjoyed the fitness room. Breakfast was good.
Jill Tue, 3 December 2024
Superb
Bock Wed, 27 November 2024
Superb
Liked: Friendly staff. Breakfast was good. Good location in Jackson.
Kristy Mon, 18 November 2024
Convenient and clean would stay...
Liked: It was clean and easy to get to. Close to family living near by
Disliked: Took quite awhile to check in
Richard Tue, 1 October 2024
make sure your A/C isn't...
Liked: the hotel was clean and the breakfast was good, hot cooked food. the location was good. staff at check in was nice. parking is good and seems safe
Disliked: not worth the price and the beds were not very good, the A/C had a high pitched noise that kept us up all night and then it would shut off and start every 50 seconds. when I went to check out there was no one to be found. if you have the unfortunate chance to stay next to someone yelling on the phone you will hear it like you are in the same room
Pamela Sun, 22 September 2024
Very enjoyable
Liked: It was very nice and the staff was very accommodating