The bedding was exceptional; the pillows were firm; very good stay. Never ran out of hot water - took a long shower after the concert. I really like the proximity of the hotel to all of the entertainment venues and to the many restaurants and bars. The Leland House Bistro was very tasty.

Disliked: I struggled a couple of times to get my card key to unlock my door. At one point I had to go down and have them redo my key.

The location is fine for downtown and the indoor pool and jacuzzi in the winter is great for kids and adults. Rooms are large and nice - a little run down.

Liked: The indoor pool and jacuzzi, but it was forever checking in even though the staff was really nice.
Disliked: Just couldn't check in on time.

Front desk was very helpful.

Liked: Location; clean; friendly staff.
Disliked: Nothing.

The room was clean, but...

Liked: Location
Disliked: Quite run down, breakfast warm items were cold 1 1/2 hours before closing down

Pleasant

Great

Liked: Convinient location

Very good

Great Value

Liked: Bed, sheets were crisp and clean. Breakfast was excellent. Great value.
Disliked: Not enough parking.

Superb

Liked: Near museums

Exceptional

21 pilots

Liked: Close to destination
Disliked: Room smelled bad

Bugs in rooms and poor...

Liked: Nothing
Disliked: Dust mites in bedroom , dirty place with poor staff