The bedding was exceptional; the pillows were firm; very good stay. Never ran out of hot water - took a long shower after the concert. I really like the proximity of the hotel to all of the entertainment venues and to the many restaurants and bars. The Leland House Bistro was very tasty.

Disliked: I struggled a couple of times to get my card key to unlock my door. At one point I had to go down and have them redo my key.

The location is fine for downtown and the indoor pool and jacuzzi in the winter is great for kids and adults. Rooms are large and nice - a little run down.

Liked: The indoor pool and jacuzzi, but it was forever checking in even though the staff was really nice.
Disliked: Just couldn't check in on time.

Front desk was very helpful.

Liked: Location; clean; friendly staff.
Disliked: Nothing.

Disappointing

Liked: Indoor pool
Disliked: Location

Good

Liked: Location and breakfast
Disliked: Outside appearance needs repairing

Poor

Pleasant

Liked: The pool was nice and warm. The location was close to everything.
Disliked: I hide a bed was unusable, so we all had to sleep in the king size bed

We will be back

Liked: Very close to Toyota center! Very convenient

Exceptional

Liked: Good breakfast, perfect location, close to downtown, room was big enough for two of us.

Good

Good

Bad